Real estate developers, property managers and construction contractors need to cut costs in a business climate marked by moderate growth, increased financial risk and stringent regulations. Besides streamlining processes for higher efficiencies, they also face the need to shift from legacy systems and adopt enabling technologies. Many real estate companies are looking to build capabilities to analyze geo-demographic data and extract meaningful and actionable insights for effective decision-making.

WNS has been working with leading real estate companies for more than a decade and has built deep domain understanding. Our consultative approach to Business Process Management (BPM) processes helps companies build faster and smarter processes, acquire the right technology and adopt automation for greater efficiency.

WNS enabled the client to offshore and ramp up its finance and accounting functions, including payables, recei..
The client partnered with WNS to improve efficiencies on case creations through value stream mapping and impro..
The client partnered with WNS to re-engineer its payroll process, including filing of benefits with HMRC, to i..

The WNS Advantage

Dedicated team of professionals

Clients have access to the right skills at the right time as we have a dedicated team of real estate professionals and more than 1,500 research analysts.

Shared services expertise

Our shared services centers for industry-specific BPM, finance and accounting, contact centers and human resource management across business units has helped clients streamline and consolidate processes, automate quickly and reap higher productivity gains.

Three-pronged transformation approach

Through interventions in process improvement, technology and automation, we transform client processes.

" The nature of the surveying business is such that we are dependent on the accuracy, timeliness, and appearance of our Management Information for our success. When I arrived in this business just over eighteen months we had many varied reports of differing quality and use. Compare that to where we are now with regular, robust, informative, and accurate reports, all thanks to the outstanding contributions that you and your colleagues make. So I wanted to take the opportunity to express my gratitude on behalf the business for the work you do; we are lucky to have such quality people. "

Managing Director of a Surveying Services Company

A ‘Leader’ in Global Outsourcing 100 List - 2015
Research & Analytics
Business Research
  • Macro and micro economic research
    Investment analysis (city / country / asset type)
    Benchmarking and market intelligence studies
Financial Research
  • Valuation modeling, cash flow modeling, transaction projections analysis
    Debt analysis, buy and sell side due diligence
    Pitch book preparation
Real Estate Analytics
  • Vendor analytics
    Property management (management fee analysis, profitability analysis)
    Common area maintenance (Benchmarking of average service charge by property type)
    MDM / Reporting / Dashboards
Shared Services
Finance and Accounting
  • Source-to-pay / Order-to-cash / Record-to-report
HRO Services
  • Talent management, resourcing and payroll administration services
    Compensation and benefits
    Workforce administration
HRO Analytics
  • Predictive hiring model, retention model
    C&B design, market analysis
    Wage cost model, HCM balance scorecard
Customer Interaction
  • Traditional customer interaction services offerings across:
    • — Relationship management
      — Customer retention
      — Customer acquisition
      — Collections
  • Category management
    Sourcing management
    Contract and supplier management
  • Tactical and transactional procurement
    Performance and compliance reporting
    Accounts payable
Portfolio & Fund Accounting
Portfolio Accounting
  • Creation of property-level financial statements
    Monthly reporting packages
    Property and fund-level financial analysis
    Fund reconciliation
    Fund cash analysis and projections
Fund Accounting
  • NAV calculation
    Cash monitoring
    Preparation of monthly investor statements
    Preparation of financial statements as per disclosure under IFRS or GAAP accounting standards
Real Estate Accounting
Back-office Services for Service Charge Accounting
  • Bank reconciliations
    Reconciliations of service charges
    Liaison with relevant surveyors, auditors and solicitors
    Calculation and compilation of completion statements, rent review calculations and interest
Lease Management
Lease Administration Back-office Services
  • Lease document scanning, bookmarking and management
    Lease account analysis
    Lease database set-up and maintenance
Lease Accounting
Lease Abstraction
  • Database set-up and ongoing maintenance

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