Key Points

HFS Horizons has recognized WNS as a Horizon 3 Market Leader in the AADA Quadfecta Services for the Generative Enterprise™, 2024. The research evaluated service providers’ capabilities across various dimensions to understand the why, what, how and so what of their Analytics, AI, Data Platforms and Automation (AADA) offerings. This recognition underscores WNS’ ability to deliver integrated solutions that leverage the full power of AADA and create entirely new sources of value, including forecasting future business models and enabling real-time decision-making.

According to the report, WNS’ value proposition lies in empowering clients by integrating domain-specific expertise with advanced AI-powered assets, enabling efficient, outcome-driven transformation. The report highlights real-world examples, including how WNS enabled an insurer to improve operational efficiency by 40 percent and reduce claims processing costs by 50 percent through the strategic use of automation and AI.