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WNS’ Advantage for Legal Service Firms

15+ Years of conveyancing support to law firms

300+ Seasoned
lawyers and paralegals on our team

Largest service provider (by volumes) of residential property conveyancing

Centers of Excellence (CoE) to provide
high-quality services to legal firms

Cost optimization achieved through multiple offshore operating models

In-house, tailored
‘Legal Quality
Framework’ for Day 1 implementation

Agile in response to both expected and unexpected business volumes

Our proprietary platform, Intelligent Conveyancing Checks, harnesses the power of AI to enable Freehold and Leasehold title checks to conveyancing and solicitor firms. These automated checks are based on WNS’ 15+ years of experience supporting UK’s conveyancing industry across the process lifecycle for sale, purchases and remortgage.
Additionally, we also offer a managed service option where our clients can use our expert team to review the automated output.

Key Features:

Leasehold Title completed in ~10 minutes
System generated Enquires to the other solicitor
System generated Report to Buyer

Benefits:

75%+ time saved
Improved quality and standardised process. WNS can also perform a manual review if required
More time for the solicitor to handle more cases and for interaction with the buyer and Estate Agent

A recent conveyancing survey revealed that for 39% of conveyancers, the volume of workload or insufficient resources was their biggest frustration.
The recent changes in interest rates have a knock-on effect on the affordability criteria and the resulting caseload volumes, impacting your specific business.

These three businesses partnered with WNS to derive significant value...

A leading law firm reduced processing time on freehold title checks by 35%

A leading property services provider increased efficiency by 40% on case creations

A leading property service provider reduced error rates in freehold title checks by ~70%

WNS is an official affiliate member of The Conveyancing Association, UK, reinforcing our commitment to excellence in the Conveyancing sector.

Being the Largest Service Provider (by volumes) of residential property conveyancing, with 15 years of experience, a team of 300+ lawyers and paralegals and 20,000+ property completions annually, we are keen to identify ways to deliver such stellar results in your organization.

Do you want to leverage WNS’ advanced data and digital technologies, domain expertise and innovative operating models to co-create excellence in conveyancing operations?

CONTACT OUR EXPERTS

Faced with rising cyber-risk complexity, growing submission volumes and inconsistent manual decision-making, a leading global insurer sought to transform underwriting into a scalable, intelligence-led capability that could support growth while maintaining rigor and speed.
WNS partnered with the insurer to implement an Agentic AI-powered underwriting ecosystem built on SKENSE, WNS’ award-winning AI-powered data extraction and contextualization platform, integrating intelligent data processing, risk contextualization and decision orchestration to embed underwriting expertise into a scalable, globally adaptable operating model.
The transformation re-positioned underwriting from an operational bottleneck to a strategic growth enabler, delivering greater decision consistency, enhanced transparency and governance, improved operational agility and a scalable foundation for expansion across markets and evolving cyber-risk landscapes.

Perspectives

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Conveyancing in the Digital Age: How Gen AI is Changing the Game

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