WNS’ Business Process Management (BPM) services enable legal firms to effectively address these imperatives so that they can focus on greater customer engagement. We offer professional services of a high-quality talent pool, a proven global delivery model, timely and consistent service, and a commitment to help our clients outperform business challenges.



Domain Expertise

Property Law

  • Freehold and leasehold conveyancing
  • Mortgage re-financing legal processing
  • Title checking
Domain Expertise

Personal Injury Claims

  • New claims processing
  • Medical evidence evaluation
  • Claims settling and closing
Domain Expertise

Law Firm Back-office

  • Digital dictation transcription
  • Accounts payable and general ledger
  • Employee data management and payroll
Domain Expertise

Corporate Legal Support

  • Contract management
  • Legal research
  • Litigation support

The WNS Advantage

  • We manage end-to-end processes in residential property conveyancing

  • Our clients are among the top 20 conveyancers in the UK, which makes us the largest service provider (by volumes) of residential property conveyancing

  • We manage end-to-end legal process lifecycle outsourcing in personal injury claims

  • We have built Centers of Excellence (CoE) to provide high-quality services to legal firms


"We have had an extremely positive experience with WNS so far. We find that they are flexible in managing volume spikes, have been responsive in taking feedback and there’s been ongoing improvement in service delivery and a true partnership approach. WNS conduct an annual voice of customer survey and based on our experience we have rated WNS 9 out of 10 since 2010… "

Head of Shared Services and New Business, Conveyancing, Leading Property Services Firm in the UK

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