• 24+Clients Served Globally

  • 220+ MnShipments Managed Annually

  • 5,400+Specialists

  • USD 75 MnDelivered in Cost Savings

  • 365+Intelligent Bots Deployed across Processes

Shipping and Logistics Transformation with a Digital Touch

Our ecosystem of best-in-class services, underpinned by key accelerators, drives digital transformation at scale, delivering enhanced business outcomes at reduced operating costs.

  • digital-innovation

    WNS Malkom

    Proprietary AI / ML digitization platform to re-define shipment documentation

  • customer-centric-transformation


    Our unique customer experience solution integrating digital and human assistance

  • agile partnership

    Agile Partnership

    Driving enterprise stability with bespoke process fit and scaling swiftly as needed

  • smart-analytics

    Smart Analytics

    Using smart analytical tools to provide volume forecasts and improve route planning

case studie

Case Studies

2023 ISG Case Study Research: Metro Shipping Automates Customs Clearance

case studie

Case Studies

Intelligent Automation Drives Digital Agenda for Leading Shipping Company

Get in Touch with
Our Shipping & Logistics Experts

Click here

Tarun Tandon

Corporate Senior Vice President, Sales,
Asia Pacific & Middle East

Sarang Gaikwad

Senior Vice President, Sales,

Soumen Banerjee

Corporate Vice President, Sales,

Philippe Salles

Corporate Vice President, Sales,

Our Leader for Shipping & Logistics


Jaison Augustine

Business Unit Head, Shipping & Logistics

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Our Leader for Shipping & Logistics

Success Stories


RPA-led Digital Transformation Improves Cash Flow for Global Logistics Company

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Digitization Helps Global Shipping Company Improve Accuracy & Lower Costs

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Digital Dexterity Leads to Swift Recovery During Global Crisis

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Awards & Recognitions


Leveraging the Trifecta of Domain expertise, Machine Learning and Artificial Intelligence, WNS Malkom, our proprietary digital billing platform brought home the Artificial Intelligence/ Machine Learning Solution Bronze Stevies award in Q2 FY 2021


Ranked #1 in HFS Research’s Top 10 for Travel, Hospitality and Logistics 2020


Featured in IDC Vendor Spotlight 2019 for Shipping and Logistics



"WNS team’s proactive readiness prevented us from witnessing significant service failure. These are uncertain times, but the fact that we have a dependable partner like WNS makes this journey less unpredictable."

Uday Shetty, Chief Operating Officer, ECU Worldwide

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