Revenue Cycle Management
The Revenue Cycle Management (RCM) of the future blends digital technologies, business process re-engineering and clinical expertise to offer an enhanced experience to both providers and patients.
99%Accuracy in Medical Coding
15%Reduction in Denials (Predict and Prevent)
90%Clean Claim Rate
30%Improvement in Collections
Healthcare providers are facing increased financial pressures such as soaring costs, reimbursement changes and workforce shortages. Adding to these are pandemic-driven complexities that make traditional RCM processes ineffective for today’s needs.
WNS addresses the core challenges that healthcare organizations face – high operating costs, revenue leakage, inefficient claims processing, non-compliance and staffing issues. We also address specific industry changes, such as evolving consumer billing regulations, updated collection methods and healthcare delivery models like telehealth.
Coding and Billing
From patient scheduling and registration to claims submission and denial management, we provide the entire gamut of services to help providers ensure billing transparency while securing fair and timely reimbursement.
Accounts Receivable Management
We pair digital solutions and workflows with workforce talent for faster and more effective RCM processes. We help clients gain better visibility into the end–to-end process through insight-based revenue management.
Focus on Profit Maximization
We help clients better utilize resources, eliminate non-value added activities and do away with revenue leaks due to erroneous processing for improved financial performance. We help them ensure revenue integrity and productivity gain with our team of experienced staff and digital transformation suite.
See RCM Through a Patient’s Eyes
We enable clients to accommodate billing processes and documentation for virtual care modes as telemedicine continues to grow. We help them focus on patient-centric processes that include financial counseling and price estimates before a medical procedure for an enhanced user experience and value-based patient care.
Proven Clinical Expertise
Digital and Domain Expertise Combined
Recovered USD 3 Million+ in approximately 10 months and reduced Day Sales Outstanding by 1 percent for a leading US-based healthcare products manufacturer
Reduced customer complaints by 70 percent and reduced credit notes for a leading manufacturer of advanced healing technologies