• 4,000+Domain Experts

  • 30+Clients

  • ~40-50%Savings

  • 24 / 7Global Operations

  • 20+Proprietary Tools and Frameworks

WNS Ranked as a ‘Star Performer’ in Everest Group PEAK Matrix® Assessment 2022 for Financial Crime and Compliance Operations

Three-Pillar Approach to Tackling Financial Crime

With extensive experience and expertise serving traditional banks, financial crime database providers and FinTech / RegTech firms, we completely understand what it means to deliver dynamic protection for a dynamic world. Our three pillars of service include Operations Management, Financial Crime Consulting and Compliance-in-a-Box Transformation Suite.


Manage the end-to-end financial crime life cycle covering onboarding, ongoing due diligence, AML / fraud investigations, screening and remediation services

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Advisory practice with deep domain expertise to help clients tackle fast-changing regulatory needs

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Compliance-in-a-Box Transformation Suite

Modular risk and compliance solution combining RPA, AI / ML and industry trending solutions to improve the effectiveness and efficiency of compliance operations

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Building a Safer, More Compliant Tomorrow

Strong domain expertise with knowledge gained through decade of experience in servicing / supporting Financial Crime Operations for traditional Banks, FinTechs, RegTechs and Fincrime database providers. We offer comprehensive operations support across KYC, AML, third-party risk and fraud to run / manage, transform and digitize operations as well as to support a one-time remediation project to mitigate risk.

Know Your Customer (KYC)

  • New Customer Onboarding
  • Perpetual KYC – Periodic Reviews, Event-driven Reviews
  • Remediation support
  • Identity and Verification (ID&V) Checks

Anti-Money Laundering (AML)

  • Client Screening – PEP, Sanctions and Adverse News
  • Payment Screening – Sanctions (Real-time)
  • Transaction Monitoring and Investigation
  • Trade Surveillance
  • Remediation support

Fraud Operations

  • Application Processing
  • Fraud Investigation – Identity Theft, Payment and Deposits
  • Disputes and Chargeback (Cards – Issuing and Acquiring)
  • Merchant Disputes
  • Online Fraud Detection
  • Credit Abuse
       – Remediation support

Know Your Vendor (KYV) / Third Party Risk Management (TPRM)

  • Vendor Onboarding
  • Vendor Screening
  • Ongoing Due Diligence

Case Study

US Bank Transforms FinCrime Compliance with AML Automation

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Financial Crime Consulting (FCC) Services

Our FCC Consulting Services help businesses meeting fast-changing client and regulatory imperatives by drawing on our industry expertise fortified by hyperautomation, analytics, operational excellence and more.

WNS offers proprietary frameworks and models to assess the health of your financial crime operations, covering areas such as organizational design, policies, procedures, platforms, databases and operational metrics. We work closely with our partners to provide tailored solutions and facilitate their implementation. We also guide the development and deployment of accelerators on top RPA and AI platforms, which deliver marked improvements in process efficiency and boost end-client experience.

Our track record of delivering significant value as a trusted partner to leading financial institutions is a testament to the effectiveness of our approach.

Case Study

US Neobank Enhances Financial Crime Compliance Amid Expansion

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Compliance-in-a-Box Transformation Suite

Our Transformation Accelerators to Strengthen Financial Crime Compliance

Meeting regulatory expectations is a top priority for financial institutions today. However, legacy solutions and siloed approaches can impede efforts. Our financial crime offering, featuring best-in-class platforms and accelerators built on RPA and AI, helps manage KYC, AML and fraud operations while improving process efficiency and controls.

WNS Compliance-in-a-Box Transformation Suite combines these three pillars as a modular risk and compliance solution to meet growing regulatory requirements with cutting-edge technology. It provides a boost to a financial institution’s compliance readiness with automated lifecycle management of Anti-Money Laundering (AML) and Know Your Customer (KYC processes), supplemented by expert human oversight.

Corporate Transformation Stack Aligned to Financial Crime Compliance


  • Client Life Cycle Management: Holistic client onboarding platform

  • Digital ID&V: Digital ID Verification platform

  • Automate Adverse Media Screening: Eliminate manual screening of customer / connected parties

  • Name Screening Accelerator: Eliminate the manual review of screening of alerts to discount / escalate the hits

  • Periodic Review Diagnostic Solution: Analyze book of work and triage cases which are STP, outreach and manual exception handling

  • KYC Accelerator: Extracts Ultimate Beneficial Owners (UBO) from SEC Def 14A (proxy documents) and creates UBO chart

  • Automate Risk Rating Calculator: RPA to auto calculate risk score of customer


  • Alert Triage: Perform investigation of the alert with guidance on prioritization score through AI-driven insights

  • Alert Narrative Generator: Aggregation of all information in a single view and automated narration on outcome to drastically reduce investigation time

  • Automate Adverse Media Screening: Eliminate manual screening of customer / connected parties

  • Name Screening Accelerator: Eliminate the manual review of screening of alerts to discount / escalate the hits


  • CDMS: Cards chargebacks and disputes management solution

  • Alert Triage: AI-driven insights and decisioning through generation of prioritization score on fraud investigation to determine investigation outcome

  • Fraud Analytics Platform: Analytics-driven models for efficient fraud detection and prevention

Case Study

A Fast-growing FinTech Transforms Back-office, Led by Co-creation & WNS FINSIBLE

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The WNS Advantage

Industry Expertise

10+ years of experience in supporting FCC operations across traditional banks, FinTechs / RegTechs and financial crime database providers across the Americas, Europe, the Middle East and APAC, backed by deep knowledge of global and local regulatory requirements to deliver $200 Mn+ savings over the years through our transformation levers.

Financial Crime Center of Excellence (CoE)

Industry experts covering industry-certified specialists (CAMS), bankers and practitioners to support the delivery by imparting training and knowledge management, implementing the best practices, process standardization and re-engineering, and enabling transformation.


Domain-led hyper-automation capabilities that drive process excellence, scalability and continuous improvements, including low-code solutions by WNS–Vuram.

An Ecosystem of Tech Partners

Strategic partnership with industry-leading platform providers / RegTechs / FinTechs to implement tools and accelerators, giving clients the best tailor-made solution to meet their regulatory obligations.

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