Life and Annuities (L&A) insurers are prioritizing a dual mandate of expanding digital product portfolios to meet evolving needs and optimizing operations to improve efficiency. WNS enables leaders to win on both fronts. How? By co-creating future-ready businesses that can innovate faster and operate smarter.
With WNS’ game-changing Digital Policy Administration (DPA) system, forward-thinking leaders are modernizing Third-Party Administrator (TPA) operations, fostering agility, innovation, cost optimization and customer satisfaction. Built on a modern, API-enabled technology stack, our insurance policy management system leverages AI-innovation and human expertise to enable L&A insurers to fill the white space in their product portfolios, align with business goals and be ready for what’s next.
Our solution offers end-to-end administration, serving both open and closed blocks and enabling clients to garner sustainable value
Eliminate legacy complexity and reduce servicing costs through our unified digital ecosystem, allowing you to allocate resources more effectively
Accelerate the launch of new products and services with our highly configurable platform that adapts to your business needs
Enhance policyholder satisfaction with self-service portals and responsive customer support, ensuring that clients receive timely assistance throughout their journey
Gain actionable insights into your operations and customer behaviors, enabling proactive management of policies and claims
Legacy systems and siloed platforms slowing down product innovation and operational agility
High servicing costs and resource inefficiencies due to fragmented policy administration
Limited visibility into customer behavior and policy performance, hindering proactive engagement
Inflexible infrastructure and integration challenges delaying go-to-market timelines
Inconsistent customer experiences across channels, impacting satisfaction and retention
Underpinned by Verisk’s FAST policy administration system, WNS’ SKENSE and partner solutions, our platform eliminates the need for middleware or patchwork integrations, offering end-to-end transformation.
New business processing
Policy administration
Premium billing and collections
Customer service
Claims processing
Compliance and risk management
Reporting and analytics
Cutting-edge technologies combined with our domain expertise ensure insurers gain efficiency, resilience and future-readiness
The dual pressures of legacy system modernization and rising customer expectations are re-shaping life and annuity transformation.
A policy administration platform is a core insurance system that manages the end-to-end lifecycle of policies—from issuance and endorsements to renewals and claims. With WNS’ intelligent platform, insurers leverage domain expertise and digital-first solutions to automate processes, improve data accuracy and enhance customer service by reducing turnaround time.
A modern policy administration system is cloud-enabled, API-driven and designed for scalability, unlike legacy platforms that are rigid and siloed. It integrates seamlessly with digital tools, supports real-time analytics, and reduces manual interventions. WNS helps insurers migrate from legacy systems to modern platforms, ensuring agility, faster time-to-market for new products and reduced operational costs.
Investing in insurance policy administration software enables insurers to streamline core operations, improve compliance and deliver personalized experiences to policyholders. It also supports digital distribution and accelerates claims processing. WNS partners with insurers to optimize their technology investments with AI, analytics and intelligent automation, helping them achieve cost savings and business resilience.
Life insurance policy administration systems simplify complex policy structures, manage riders and benefits and ensure accurate premium and payout calculations. They also provide a single view of the customer for better servicing. WNS supports life insurers with advanced digital platforms and domain-led managed services that improve policyholder satisfaction, enhance compliance and enable faster innovation in product offerings.
Start your journey to a smarter, faster and future-ready F&A fuction