From forecasting demand to managing claims, WNS Agentic AI powers complex workflows with autonomy, accuracy and agility.
Transforms unstructured data into contextual insights across industries.
85% faster report generation, 99% data accuracy, 92% cost reduction
Manages workflows, from documentation to routing.
70–90% digitization of shipping operations across logistics lifecycles
Automates bookings, disruptions and policy exceptions.
65–75% reduction in agent intervention using Gen AI + Agentic AI
Consolidates fragmented content into intelligent, queryable knowledge hubs.
Faster, more accurate decisions and consistent enterprise learning
Analyzes customer interactions to predict intent and recommend next-best actions.
95% accuracy in sentiment detection, 4–5% AHT reduction, NPS uplift