DEI is critical to WNS’ work culture and integral to our vision. We are a proud people force with a healthy gender mix and a multi-generational representative of the communities around us. Our commitment to society and business is rooted in three robust pillars: gender advancement, mental well-being and inclusion.
To be the best workplace for working mothers and improve gender representation across levels
To nurture an inclusive environment where everyone, especially employees from underrepresented communities feel safe to express themselves
To normalize conversations around mental wellness, to make people feel safe and comfortable talking about their challenges and ask for help
*As of March 2024
WNS deploys a holistic and action-oriented approach to create, nurture and cultivate a diverse, inclusive and equitable culture.
WNS is committed to the principle of equal employment opportunities for everyone. We ensure that access to learning and career progression is fair and driven by meritocracy. Our culture fosters a supportive environment and extends a welcoming atmosphere to all employees.
WNS strictly prohibits harassment in any form and strives to create a working environment, which is free of discrimination of any kind and ensuring that all employees are treated with dignity and respect.
The policies are aligned to the highest standards of diversity, equity and inclusion for the diverse groups (LGBTQ+, People with Disability).
Designed in collaboration with Cornell, it is a career advancement program to encourage our talented women employees to explore better, broader work horizons within WNS. New avenues are explored to hone their capabilities, define a career trajectory, and align their aspirations and abilities to opportunities.
A platform for our millennial and Gen Z employees to work on organisation wide projects with our CEO and the senior leadership team. They are enabled to share their unique perspectives and engage with the leadership team.
KNOW MORE
Promoting inclusive behavior through awareness-building sessions and initiatives. WNS carries out engaging session, educative webinars, regular monthly nudges, and succinct information bytes focused on fostering diversity, equity, and inclusion (DEI). The sessions are dialogue driven and interactive, highlighting relevant themes like building allyship, disability sensitization, wellbeing to name a few.
DEI awards celebrate employees who inspire and actively contribute to amplifying DEI goals while modelling inclusive behaviour. We have different categories to recognise colleagues who advocate for DEI initiatives, drive inclusive practices and women colleagues who are an inspiration for other colleagues around them.
The awards are intended to recognise the contribution of our champions who have advocated our ethos and culture through their behaviour and practices in everyday work life.
- Comprehensive health coverage along with annual physical examination to employees and their dependents - Periodic wellness communications on preventive care
- Our EAP program offers support to employees through mobile app and an online platform hosting articles, self-assessments tools, recorded videos, blogs, podcasts, etc. - Conversations for awareness around mental health with experts and dedicated well-being ambassadors - One-on-one counseling support / helpline for employees and immediate families
The Supplier Diversity Program (SDP) at WNS is a mark of its commitment to DEI and a responsibility towards the stakeholders in creating a positive social impact by fostering innovation and driving economic growth, across underrepresented communities of the society. Our procurement process engages diverse suppliers from backward communities such as women business owners, war veterans, physically disabled and artisanal communities.
Immersive and experiential workshops to demystify inclusion as a core cultural and leadership capability, understand and manage bias and foster inclusion.
Opportunities for women returning to work to re-engage through a tailored blend of learning assimilation, mentoring and leadership connects.
Fostering inclusive growth and economic transformation , our efforts encompass a spectrum of initiatives designed to empower black individuals, including women , those with disabilities and the challenges faced by the unemployed or underemployed youth. Furthermore, we also contribute significantly to the Enterprise and Supplier Development initiatives in South Africa and ensuring a more equitable and diverse business landscape.
We foster a culture of respect wherein everyone feels valued, heard and safe. ‘Respect’, one of the core values at WNS, has been shaping our interactions and collaborations with all stakeholders.
Voluntary employee-led groups at WNS that focus on shared interest, providing support, networking opportunities and advocacy for their members while promoting the DEI goals within the organization.
We have in place robust mechanisms to prevent any instances of sexual harassment and strive hard to create internal sensitivity and awareness through e-learning modules on the prevention of sexual harassment at the workplace. These training modules are mandatory for every WNS employee.
The DEI Council is a guiding force to propel WNS toward a more inclusive future with strategies to attract, retain and support a diverse talent pool and ensure equal opportunity to thrive at work. The DEI Council at WNS leads and co-creates our global agenda with a central DEI enablement team and geo-specific DEI / HR teams to meet and address region specific needs.
Gopi Krishnan
General Counsel & DEI Council Chairperson
Archana Raghuram
EVP, Global Head, Marketing & Communications
Alpar Kamber
Chief Business Officer
Deepak Gupta
Chief Business Officer & Business Unit Head, Travel & Leisure
Rajnish Borah
Global Head - Learning, OE & DEI
At WNS, building Diversity, Equity and Inclusion (DEI) is key to our growth strategy. Our DEI policies are not about discrimination in any form — they are about creating a level playing field where everyone has the opportunity to succeed based on merit and competence. WNS’ DEI initiatives are thoughtfully created, communicated and consistently evaluated to ensure fairness, meritocracy and inclusivity while driving our business forward.
At WNS, different people, different beliefs and different aspirations converge to make a wonderful difference to the world we belong. Together, we thrive in our uniqueness, find meaning in our differences and make these attributes our combined strength and inspiration.
What we hear, what we think!
Equal Opportunity Policy
Fair Treatment, Respect and Dignity at Workplace
Prevention of Sexual Harassment
Code of Business Ethics and Conduct (CoBEC)
Bloomberg GEI 2024
Have a question? Get in touch to know about our insights, initiatives, and programs. Love the diverse and Inclusive culture at WNS? Explore careers at WNS.
JOIN US