ALM Media, LLC
British Gas
Mosaic Insurance
Oxford Nanopore Technologies
WS Audiology (WSA)
Kiwi.com
Flight Centre
Healius Pathology
Varo Bank
Yorkshire Building Society Group (YBS)
Sharang Patil, Director of Group Finance Excellence
United Airlines
GFG Alliance
Energy Australia
Delaware North
Moneycorp
Prodigy Finance
M&T Bank
Minerals Technologies Inc. (MTI)
Church's Chicken
Read | May 27, 2024
AUTHOR(s)
A WNS Perspective
ALM Media struggled with rigid legacy technologies that slowed content production, increased maintenance effort, limited scalability, and restricted seamless multi-format publishing capabilities.
Intelligent automation streamlined content creation, layout, and production processes, reducing manual effort, minimizing errors, improving consistency, and accelerating publishing timelines significantly.
Business process re-engineering helped redesign end-to-end workflows, ensuring automation aligned with real publishing needs and eliminated unnecessary manual handoffs.
Multi-format publishing enables legal media companies to deliver consistent content across print, digital, and emerging formats without duplicating effort or resources.
ISG recognized the project for its measurable gains in productivity, reduced human errors, faster time-to-market, and sustainable publishing workflow modernization.
Legal publishers can begin by assessing legacy constraints, prioritizing high-impact automation opportunities, and adopting intelligent content and layout engines strategically.
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