Bookings and Documentation
We automate the booking process through chat and digital e-mail tools, reducing manual efforts by more than 70 percent. Our automated workflows and Robotic Process Automation (RPA) interventions drive end-to-end documentation, including Bill of Lading (BoL) preparation, customs filing and import documentation.
Through our partnership with Portrix Logistic Software GmbH we provide enterprise-wide tariff management support. We also reduce manual effort required for tariff updates by 60 percent using RPA tools.
Container Flow Management
Leveraging process automation and analytics, we create enhanced in-transit visibility of gate moves, and improve accuracy of demurrage and detention invoices to minimize errors in Electronic Data Interchange (EDI). Additionally, RPA-led tools help automate tracking of container activities.
Carrier Payables Management
Our digital tools accelerate payables processing by 50 percent. Simultaneously, our advanced analytics capabilities effectively plug revenue leakage by rationalizing vendor operations.
We integrate our strong analytical capabilities with real-time data and a focused collections strategy to monitor, track and achieve ‘on-time’ collection of outstanding receivables.
Through WNS EXPIRIUS, our human-assisted and digitally integrated CX solution, we:
- Conceptualize best-in-class CX strategies
- Implement self-service and conversational solutions for an automated experience
- Deploy cross-channel analytics to achieve real-time actionable insights
Finance and Accounting
Our digitally integrated platforms, frameworks, products and solutions help build future-ready finance functions.
- Outperforming CFO Framework assesses the impact of market disruptions on organizations, their capabilities to respond, and readiness levels of technology adoption
- Procure-to-Pay services incorporate innovative and sustainable future operating models with best practices and state-of-the-art digital technologies to maximize benefits across the procurement and payments lifecycle
- Record-to-Report services integrate our deep understanding of finance and accounting requirements for freight forwarders and brokers with our technology and analytics capabilities to deliver judgment-intensive operations