Safety and Compliance Safety and Compliance
Shipping & Logistics

Safety and Compliance

The Digital Route to Safety and Compliance

Compliance for the trucking industry extends beyond freight weights, fuel taxes, and mandates from government authorities like General Safety Regulations, Federal Motor Carriers Safety Administration (FMCSA) and Department of Transportation (DoT). It includes license regulations for commercial drivers, maintenance, Hours of Service (HoS), Electronic Logging Devices (ELDs) and other components. To untangle the complexity in compliance, logistics companies need the expertise of third-party providers with the right technology and process expertise.

WNS’ safety and compliance expertise empower logistics companies to meet all regulatory mandates with ease so that they can focus on their core business. Through effective digitization, we drive improved Compliance, Safety and Accountability (CSA) scores for logistics companies across the globe, including meeting region-specific requirements.


Key Accelerators

WNS Malkom

Our proprietary billing platform WNS Malkom is driven by AI and ML to automate and re-define Less-than-Truckload (LTL) billing. The platform automates end-to-end Bill of Lading (BoL) processes, reducing manual, repetitive and error-prone tasks. WNS Malkom’s AI layer continuously reviews data, and learns and deploys the right elements, while an embedded business rules validation engine consistently ensures that the correct information is included in the BoL.

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WNS Expirius

Our digitally integrated CX service model leverages a human-assisted design and a digital core of technology and analytics to simplify processes, deliver superior business outcomes and build customer trust.

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Digital-first Services

Driver Compliance

Driver Compliance

We help minimize fines and expensive lawsuits with our expertise in DoT mandates. We also conduct effective audits of drivers’ qualifications according to FMCSA mandates. Our robust tracking and reporting processes maximize productivity, and reduce risks to both drivers and organizations.


Hours of Service

Hours of Service

Our digital tools ensure accurate recording of HoS to meet stringent regulatory norms. Our Driver Vehicle Inspection Reports (DVIRs) capture drivers’ safety behavior accurately and minimizes risks to companies.


ELD Compliance

ELD Compliance

We enable connected operations to minimize ELD compliance costs:

  • Through HoS data enrichment, we mitigate issues of unassigned miles and services
  • Safety analytics offers alerts for potential risks in equipment and drivers
  • Through GPS fleet tracking, we enable logistics companies to improve operational efficiency, ensure faster service and standardize driver compensation
WNS Advantage

WNS Advantage

Domain expertise: We have more than 20 years of proven experience and deep domain expertise. Our agile service delivery models help logistics companies improve performance and achieve end-to-end service delivery excellence.

Enhanced customer experience: We enable:

  • High data accuracy to increase driver satisfaction
  • More than 60 percent improvement in DoT process compliance
  • More than 70 percent reduction in violations

Digitized maturity diagnostics: Our key performance indicator toolkit accelerates efficiency and offers total transparency. Through our digitized driver management platform, we automate driver onboarding.

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