WNS EXPIRIUS introduces …
Our solution provides interactive modules for hands-on learning experience on operational apps / systems, enabling learners to achieve domain proficiency in optimum time. This not only improves agent agility and speeds up proficiency but also ensures the delivery of exceptional customer experiences with quicker issue resolution.
Potential benefits from the solution that will help enhance your training and operations
For a leading car reseller, the absence of a practice-oriented environment during new hire training was impacting agent performance. Post implementing the solution, we experienced