• 30+Clients Served Globally

  • 3,500+Best-in-Class Professionals

WNS Named a 'Leader' and 'Star Performer' in Everest’s FCC Operations PEAK Matrix® Assessment 2024


WNS Named a 'Leader' and 'Star Performer' in Everest’s FCC Operations PEAK Matrix® Assessment 2024


Driving Elevated Customer Experience Across Touchpoints with Gen AI

Experience banking like never before with WNS Gen AI Response Interface (GARI), an AI-powered super assistant. GARI transforms complex banking interactions into simple customer-centric solutions leading to superior omnichannel experiences.

  • wns-Compliance-in-a-box

    WNS Compliance-in-a-Box

    Intelligent ‘as-a-service’ suite of solutions to address increasing risks and regulations

  • wns-expirius


    A unique customer experience solution integrating digital and human assistance


Case Studies

Analytics Helps Leading Bank Manage Risks & Compliance Effectively

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Our Banking & Financial Services Experts

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Alexander Kloubek

Corporate SVP &
Chief Growth Officer,
Insurance & Banking

Nitish Kulkarni

Corporate Vice President,

Ashish Deshmukh

Corporate Vice President,
North America

Glen Collier

Senior Vice President, Sales,
North America

Alexander Hillman

Corporate Vice President,
North America

Sunil Rao

Senior Vice President,

Our Leader for Banking and Financial Services


Jay Venkateswaran

Business Unit Head, Banking & Financial Services

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Our Leader for Banking and Financial Services

Success Stories


Digital Bet Pays Off During Global Crisis for Global Bank

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Analytics Helps Curb Reverse Mortgage Attrition for Leading Bank

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Analytics & Automation Help Leading Bank Transform Loan Process

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Awards & Recognitions


A 'Leader' and 'Star Performer' in Everest Group’s FCC Operations PEAK Matrix® Assessment 2024


A ‘Leader’ in NelsonHall’s NEAT for Digital Banking 2022


A “Major Contender” in Everest Group’s Banking Operations — Services PEAK Matrix® Assessment 2022



"Pennymac’s collaboration with WNS began in July 2021. We are very pleased with their performance as a strategic service provider. The initial pilot program was to manage call types ranging from simple to slightly complex, supported by offshore Customer Service Representatives (CSR). Since February 2022, we have successfully expanded our engagement to cover more complex call types. Today, WNS has further ramped up the number of CSRs to support our business. Pennymac’s top priority has always been delivering high-quality services to our customers, and WNS has helped us accomplish this goal. Their flexibility in evolving our agreement’s structure has assured us of a pool of well-trained and efficient resources. We look forward to continuing our highly productive relationship with WNS.”

Kevin Meyers, Managing Director, Performing Loans, Pennymac

"WNS and M&T are co-creating solutions that will be vitally important to our mutual success. We think of WNS as part of our team – in WNS we have a partner that will help us become successful in what we do today and in the future."

Chris Tolomeo, Senior Vice President & Head of Banking Services, M&T Bank

"COVID-19 brought significant changes to our business. We had to adapt to continue servicing our customers as per their expectations and timelines – and WNS has been a huge part of this. This is a result of four years of partnership, mutual understanding, deep knowledge of each other’s business processes and domain knowledge."

Nick Haslehurst, Chief Financial & Operating Officer, Moneycorp

“Our relationship with WNS has been characterized by them being a true strategic partner to us. I have been exceptionally impressed by the way in which the WNS team has helped us. They rose to the challenge, they worked with us on a daily basis and continue to do so in a true spirit of partnership and collaboration.”

Nico Barnard, Head of Operations, Prodigy Finance

"I think the reason I have been so successful personally and Varo itself has grown and been so successful is because of whom we’ve chosen to partner with…and WNS has been that partner"

Breanna Rivers, Partner Performance Manager, Varo Bank

"WNS really takes the time to understand our strategy and then helps to deliver that…and that’s really really important in a partner, that we are pushing in the same direction…"

Jessica Lockwood, Process Automation Manager

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