• 15% Increase in
    Share of Wallet

  • 12%Savings in Procurement

  • 50%Reduction in
    Cost-to-Serve

  • 25%Uplift in Incremental
    Revenue Per Customer

  • 30-40%Reduction in
    Time-to-Market

  • ~4Days of Optimization in
    Working Capital

Integrated & Intelligent Solutions for a Shifting Marketplace

Our solutions – underpinned by domain, technology and analytics – drive powerful outcomes across the retail and CPG value chain. These outcomes are aligned to the business imperatives that companies have in a digitized economy.

  • digital-procurement-transformation

    Retail & CPG Analytics

    We glean actionable insights from multiple and varied data sources to improve decision-making.

  • digital-procurement-transformation

    WNS EXPIRIUS for Retail

    Our digital CX solution, led by AI & analytics, drives intelligent omni-channel interactions.

  • digital-procurement-transformation

    Digital Procurement Transformation

    We combine strategy, services and technology to enable digital procurement transformation.

  • augmented-visual-resolution

    SocioSEERTM

    SocioSEERTM is a social media analytics platform that harnesses the combined power of AI & ML.

  • augmented-visual-resolution

    Integrated Sales Order Management

    Our end-to-end digital order management solutions elevate experiences and augment revenues.

  • wns-SKENSE

    WNS SKENSE

    WNS Skense is a data extraction and contextualization platform powered by AI & ML techniques.

  • financial-intelligence-in-a-box

    Financial Intelligence-in-a-Box (FIAB)

    FIAB is a future-ready suite of advanced analytics-led solutions underpinned by AI, ML & NLP.

  • quote-to-sustain

    Digital Content & Merchandising

    This is a next-gen e-commerce marketing accelerator with AI, ML & analytics at the core.

case studie

Case Studies

A Leading E-retailer Transforms Global Content Management, Improves Customer Experience

Get in Touch with
Our Retail & CPG Experts

Click here

Sumesh Chawla

VP, Sales
North America

Michael Tracy

SVP, Sales
North America

Sinan Gurman

SVP, Sales
North America

Paul Gallagher

SVP, Sales
Europe

Brian Burchfied

SVP, Sales
Europe

Mike Withey

Practice Leader

 

"WNS has a unique blend of F&A expertise and solid retail experience that clearly ..."

Louis J. Profumo, CFO & EVP, Church's Chicken

 

Our Leader for Retail

leader

Himanshu Bhardwaj

Business Unit Head, Retail & CPG

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Our Leader for Retail

Success Stories

Supply Chain

Leading Retail Chain Successfully Navigates Supply Chain Disruptions During COVID-19

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Big Data

Leading Retailer Leverages Big Data Analytics to Develop Targeted Marketing Campaigns

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Analytics Platform

Data Analytics & Predictive Modeling Help Identify Key Growth Markets

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Advanced Analytics

Application of Advanced Analytics Leads to Identification of Profitable Investment Opportunities

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Awards & Recognitions

recogintion

A “Leader” in NelsonHall’s Vendor Evaluation & Assessment Tool (NEAT) for Advanced Analytics Business Process Services (BPS) in the Overall Market Segment 2019

recogintion

Ranked number 8 in HFS Research’s Top 10 for Retail and CPG Services 2019

awards

Stevie Award for Collaboration Solution (Retail & CPG) in 2019

 

Testimonials

“Since 2004, WNS has been working as a valuable strategic partner for Coca-Cola. They’ve invested time and resources to truly understand our business model. WNS service model offers a good balance between on-site senior consultants and an agile off-shore team. They provide us with an on tap set of resources capable of tackling many of our diverse needs in the Knowledge, Insights and Analytics spaces. Their expertise and dedication makes a true difference for our team."

Carlos Jose Fonseca, Vice President, Global Knowledge & Insights, The Coca Cola Company

"Analytical Prowess, Consultancy & Strategic Thinking of the WNS R&A team have immensely helped us sharpen our market insights function in the Developing & Emerging Markets. I Thank you again for being the passionate champions of emerging markets and for all your help with important analysis and strategy work."

Knowledge & Insights Head for Developing & Emerging Markets of a Global CPG Company

"WNS has a unique blend of F&A expertise and solid retail experience that clearly differentiates it from other BPO providers. They consolidated the entire F&A function for us and built a center of excellence model to better manage our business more effectively and efficiently."

Louis J. Profumo, CFO & EVP, Church's Chicken

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