In an increasingly digital world, critical risks around privacy, data integrity, and cybersecurity have magnified. Today, ensuring trust and safety has become a business imperative. To build and maintain customer relationships, and preserve the integrity of their products and services, organizations must focus on creating a secure, inclusive online environment.
The global pandemic accelerated both user generated content and online transactions significantly as customers stayed indoors and spent more time online. This trend also changed the landscape of support interactions by laying more emphasis on social media customer care, content moderation, and online transaction security, along with improved analytics and business intelligence to understand customer needs.
WNS partners with leading global companies to enhance their trust and safety services and solutions to safeguard their brand and customer journeys, boost compliance, and mitigate fraud and financial risk. We combine our service ecosystem, client-centric approach, strong domain expertise, digital solutions, analytics-driven engagements and a global delivery network to deliver effective risk management outcomes.
12 Mn+Ads reviewed
2 MnMedia monitored and
analyzed for relevance
1 Mn+Transaction alerts
7 Mn Videos reviewed for
compliance and tagged
500 Mn+Saved through automation &
optimized delivery model