WNS took wings as a captive for British Airways in 1996. In 2003, we began offering Business Process Management (BPM) solutions to clients from different industries as well. We grew by taking a judicious mix of organic and inorganic growth initiatives.

Some of the major acquisitions:

  • 2002 –

    Town & Country Assistance Limited (now called WNS Assistance), a UK-based automobile claims handling company

  • 2003 –

    Health claims management business of Greensnow Inc.

  • 2006 –

    Trinity Partners Inc., a provider of BPM services to financial institutions, focusing on mortgage banking

  • 2007 –

    Marketics, a provider of offshore analytics services

  • 2008 –

    BizAps, a provider of Systems Applications and Products, or SAP®, solutions to optimize the enterprise resource planning functionality for finance and accounting processes

  • 2012 –

    Fusion, a South Africa-based provider of a range of outsourcing services now known as WNS Global Services SA (Pty) Ltd.

  • 2016 –

    Value Edge Research Services Pvt. Ltd., a leading provider of commercial research and analytics services to clients in the pharma / biopharma industry

  • 2017 –

    Denali Sourcing Services (Denali), a leading provider of strategic procurement BPM solutions

  • 2017 –

    HealthHelp, adds industry-leading capability in healthcare management

  • 2022 –

    Vuram, a global leader in enterprise automation services

  • 2023 –

    The Smart Cube, a platform-driven research and analytics leader focusing on procurement and the supply chain, and OptiBuy, a leading procurement consultancy and implementation solutions provider

In July 2006, we became one of the earliest BPM companies to be listed on the New York Stock Exchange (NYSE) under the symbol ‘WNS,’ and a new, energized entity took root.

The BPM landscape changed dramatically over the next few years. To align with those disruptive changes, in 2010 we took a vertical approach to BPM. Everything from our offerings in technology and analytics to our training initiatives were closely connected with industry-specific expertise and needs. The collaborative approach we brought in made WNS an extended part of our clients’ businesses.

Over the years, WNS has become a top-tier consultative player, co-creating end-to-end, high-end, industry-specific technology and analytics-enabled solutions with clients. Our offerings span over 10 industries and clients look to us for our innovative practices and ability to co-create new business models. Today, WNS is a strategic partner to hundreds of clients, engaging deeply and constantly finding ways to better business outcomes.

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