• 3000+Domain Experts

Hyperleap Towards a ‘Journey to Zero’ Model

Our Digital Meter-to-Cash solution brings alive the ‘Journey to Zero’ concept aimed at digitally transforming utility operations to maximize value for businesses and their end-customers by achieving almost zero gaps / leakages.

  • digital-meter-to-cash

    Digital Meter-to-Cash (DM2C)

    A solution that re-invents the traditional M2C process, driving integration and optimization.

  • wns-EXPIRIUS


    A unique solution for the evolving utility customer to create a holistic digital CX.

case studie

Case Studies

Leading Energy Provider Leverages Analytics CoE to Improve Customer Experience

Get in Touch with
Our Energy & Utilities Expert

Click here

Hayley Monks

Senior Vice President,
Growth Leader for Energy & Utilities, 


Our Leader for Energy & Utilities


Chris Lloyd

Business Unit Head, Energy & Utilities

Explore More

Our Leader for Energy & Utilities

Success Stories


Global Energy Provider Transforms Debt Collection, Reduces Costs by 60%

Explore More

Global E&U Company Improves NPS amidst COVID-19 with Digital Communication Platforms

Explore More

Predictive Analytics Helps Utility Boost Debt Collection by 50%

Explore More

Awards & Recognitions


WNS Recognized as a ‘Leader’ in multiple Utilities Services and Solutions Quadrants by ISG in Q2 FY 2022


A ‘Leader’ in ISG Provider Lens™ Utilities Services and Solutions North America Quadrant Report 2021 in Intelligent BPM and Digital Transformation midmarket sector


‘Leader’ in NelsonHall’s NEAT for overall Customer Experience in Energy & Utilities in 2019


Stevie Awards - Customer Service Team of the Year (Energy & Utilities) in 2019


Stevie Awards - Back-office Customer Service Team of the Year (Energy & Utilities) in 2019


A “Leader” in NelsonHall’s NEAT for Customer Experience Services in Energy and Utilities in 2019


A “Winner’s Circle” player in HFS Research’s Industry Blueprint: Utility Operations 2018



"WNS provides us a blend of functional expertise and process capabilities which spans across our diverse portfolio. Our partnership with WNS has become an integral part of our operations and we look forward to maintaining this stability and competitive advantage in a volatile energy market."

Phil Bentley, Managing Director, British Gas

Explore WNS

By submitting this form, I understand that my data will be processed by WNS (Holdings) Ltd. as indicated above and described in the Privacy Policy.*
This is a required field.  

How can we Partner?

Please select a topic below related to your inquiry. If you don’t find what you need, fill out our contact form.

Join the conversation