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Enabling What Matters

Continuous-innovation

Continuous Innovation

Innovate continuously with AI and contextual intelligence to accelerate product cycles, enhance personalization and drive smart revenue enablement – powered by unstructured data curation and deep domain models.

Operational-Dexterity

Operational Dexterity

Scale effortlessly with intelligent automation and AI-trained specialists that streamline complex, knowledge-intensive functions, driving agility and global consistency across legal ops, RevOps, conveyancing and digital compliance.

Responsible-Evolution

Responsible Evolution

Adapt swiftly to fast-changing risks and regulatory shifts using AI-powered signal tracking, NLP-driven contract analytics and omni-channel data accuracy tools – building confidence, speed and integrity into every decision.

Ecosystem-Synergy

Ecosystem Synergy

Lead resiliently with future-fit ecosystems, combining advanced content governance, sustainability-aligned operations, AI-driven risk safeguards and strategic alliances that elevate brand, talent and compliance outcomes.

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Human-AI Ecosystem

At the core of every transformation we drive, is a unified intelligence ecosystem – where AI, deep domain excellence and human ingenuity come together to co-create operations that are not only smarter but designed to evolve.

WNS Design Services blend our expertise in digital, print media and front-end development. With our Design COE (Center of Excellence) and proprietary automation-led workflow tool, we bring the best of design and creatives to deliver superior customer experience.

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An AI-powered analytics ecosystem that blends domain depth, cloud-native platforms and human ingenuity to transform digital experiences for tech-forward enterprises.

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Blending AI, analytics and human oversight to deliver high-volume, high-accuracy annotation – empowering enterprises to scale intelligent solutions faster, smarter and more securely.

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A Gen AI and hyperautomation powered platform that enables domain-specific research, summarization and publishing – accelerating time-to-insight while ensuring accuracy and security.

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An AI-led intelligent data extraction and contextualization platform that streamlines product data, legal and compliance workflows.

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Combining intelligent frameworks, flexible models and human-AI synergy to drive topline growth – enhancing customer loyalty, improving conversion rates and creating measurable value at every stage of the revenue journey.

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A digitally integrated model that integrates AI, analytics and human touch to hyperpersonalize customer experiences.

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Consumer Tech and Platforms

Seamless delivery of front, middle and back-office processes backed by AI/Gen AI, hyperautomation and analytics.

  • Deposit Operations

  • Card Services

  • Lending Operations

  • Mortgage Operations

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Content and Information Publishers

Uncover opportunities for seamless growth and innovation with in-depth industry expertise, hyperautomation, human-centered design and global delivery capabilities.

  • Research Operations

  • Investment Operations

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Conveyancing

Comprehensive digital-first offerings provide insights to drive customer centricity and revenue growth while ensuring scalability and compliance.

  • Business Banking

  • Commercial Loan Operations

  • Commercial Credit

  • Trade Finance

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Executive Search Providers

A proprietary and custom-built operating model for Fintechs, is powered by domain-led operations, digital customer experiences and data-driven transformation.

  • Deposit and Payment Operations

  • Investment Operations

  • Loans, Cards and BNPL

  • Customer Service

  • Risk and Compliance Operations

  • Advisory Services

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Hi-Tech Firms

Navigate complexities across the mortgage lifecycle through flexible, customized, digitally powered solutions leveraging automation, RPA and Gen AI.

  • Mortgage origination

  • Mortgage servicing

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ID & Background Verification Firms

Fight financial crime and address risk and compliance imperatives aided by our comprehensive operations management support, financial crime consulting and compliance-in-a-box transformation suite.

  • Know your Customer (KYC)

  • Anti-Money Laundering (AML)

  • Fraud Operations

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Legal Services Firms

By embedding best-in-class platforms, Business Process Re-engineering (BPR), tool-based point solutions and analytics, WNS EXPIRIUS helps deliver superior customer experience across the customer lifecycle in financial services.

  • Customer Acquisition

  • Account / Cards / Mortgage / Loan Setup

  • Account / Cards / Mortgage / Loan Servicing

  • Fraud, Disputes and Collections

  • Retention and Loyalty

  • Helpdesk Support

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Risk and Compliance Service Providers

Create Transformation frameworks and advanced solutions to drive excellence across the end-to-end F&A value chain.

  • Accounts Payable

  • Financial Accounting

  • Cash Management

  • Entity Financial Reporting

  • Financial Planning and Analysis

  • General Ledger

  • Capital Management

  • Budgeting and Forecasting

  • Asset Liability Management

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Real Estate Firms

Domain, digital and analytics expertise brought together to deliver high-quality and high-impact outcomes for routine transaction tasks, judgmental tasks, improvement of process efficiency and controls, and access to global databases.

  • SOX Compliance and Control Testing

  • Capital and Liquidity Management

  • Model Risk Management

  • Information Security Risk Management

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Himanshu Bhardwaj

Himanshu Bhardwaj is the Business Unit Head of Hi-Tech & Professional Services (HPS). He is responsible for the strategy, growth initiatives and financial performance of the business unit. Previously, he led WNS’ Manufacturing, Retail & Consumer Products business unit. Prior to WNS, Himanshu donned multiple global and leadership roles in Xchanging plc (a DXC company), Cambridge Solutions Ltd. and FedEx.

Voices of Impact


"We have had an extremely positive experience with WNS so far. We find that they are flexible in managing volume spikes, have been responsive in taking feedback and there’s been ongoing improvement in service delivery and a true partnership approach. WNS conduct an annual voice of customer survey and based on our experience we have rated WNS 9 out of 10 since 2010… "


Head of Shared Services and New Business
Conveyancing, Leading Property Services Firm in the UK

British Gas Video


"I was impressed at how you took ownership of the data and the problem, and did such an in-depth analysis. I also liked that your solution is clear and maintainable going forward, and you have controls in place to monitor performance. It is excellent work and we can be confident our SSI data is in very good hands."


Marie King
Sr Director, Payments Data Operations, LNRS

Kiwi Video

Partnerships &
Alliances

Nice
Automation Anyware
Appian
Microsoft
SSW Blueprism
Ui Path

Steering the Vision for
Smarter Business

Himanshu Bhardwaj

Business Unit Head,
Hi-Tech & Professional Services
About the Leader
Jay Venkateswaran, BFS Business Leader

Co-create a Smarter Business with WNS.

Get in Touch with
Our Domain Experts

Contact Us

Jagatbir Saluja

Corporate Vice President,
Global Delivery

Karan B Nichani

Corporate Vice President,
Solutions and Consulting

Tarun Suresh Bhagat

Senior Vice President,
Sales NA

Harvey Sipel

Senior Vice President,
Sales NA