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Smarter Defenses against
Financial Crime—Domain-led, AI-powered

Achieve 40–50% compliance cost efficiencies by strengthening risk controls across KYC, AML & fraud operations

Explore our FCC Solutions

The incidence and severity of financial crime, including money laundering and fraud, have increased, costing organizations and individuals trillions of dollars each year. This, combined with heightened regulatory scrutiny, is pushing banks to invest millions to streamline processes, yet legacy systems are undermining those efforts.

WNS empowers global banking and financial services institutions to build intelligent Financial Crime and Compliance (FCC) operations, leveraging rich domain expertise and AI-led innovation.  Anti-money laundering services, KYC lifecycle management and Fraud detection solutions are designed to reduce risk, strengthen regulatory compliance, minimize operational exceptions and manage rising compliance costs.

With WNS as their digital partner, enterprises stay one step ahead of financial crime, armed with smarter safeguards that shut down threats before they escalate.

4500+

Domain Experts

30+

Clients

40-50%

Savings

24/7

Global Operations

15+

Proprietary Tools and Frameworks

Awards and Recognition

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WNS Named a ‘Leader’ in Financial Crime and Compliance by Everest Group for the Second Consecutive Year

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WNS Named a ‘Leader’ in Financial Crime and Compliance by Everest Group 2024

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WNS Named a 'Leader' and 'Star Performer' in Everest Group’s FCC Operations PEAK Matrix® Assessment 2024

 

What We Do

WNS partners with traditional banks, financial crime database providers, FinTech / RegTech firms and Crypto Market firms , building intelligent FCC operations with a proven three-pillar approach:

Operations Management

End-to-end KYC, AML and fraud lifecycle management across onboarding, screening, monitoring, investigations and remediation

01 Know Your Customer (KYC) Tab-btn-arrow-grey Tab-btn-arrow-orange
02 Anti-Money Laundering (AML) Tab-btn-arrow-grey Tab-btn-arrow-orange
03 Fraud Operations Tab-btn-arrow-grey Tab-btn-arrow-orange
Know-Your-Customer

Know Your Customer (KYC)

  • New customer onboarding
  • Perpetual KYC with periodic reviews and event-driven reviews
  • Remediation support
  • Identity and Verification (ID&V) checks
Anti-Money-Laundering

Anti-Money Laundering (AML)

  • Client screening– PEP, sanctions and adverse news
  • Payments screening— real-time sanctions
  • Transaction monitoring and investigation
  • Trade surveillance
  • Remediation support
Fraud-Operations

Fraud Operations

  • Application processing
  • Fraud investigation–identity theft, payments and deposits
  • Disputes and chargebacks–issuing and acquiring cards
  • Merchant disputes
  • Online fraud detection
  • Credit abuse- remediation support

FCC Consulting and Advisory Services

Fast‑changing regulations demand sharper FCC strategies. WNS provides consulting services that fuse domain expertise with AI, hyperautomation and analytics capabilities.

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Comprehensive risk and gap assessments across design, policies, procedures, platforms, databases and operational metrics

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Implementation of tailored solutions to address gaps and challenges and ensure compliance and future-readiness

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Guide accelerator development and deployment, built on RPA and AI platforms, to enhance process efficiency and the end-client experience

Key Challenges We Solve

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Siloed, legacy operations

Fragmented, manual workflows for KYC and AML lead to inefficiencies, duplication and missed red flags

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Escalating compliance costs

Rising regulatory demands and complex reporting requirements are driving compliance costs upward, straining margins

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Limited visibility across operations

Disconnected systems and unpolished data impede a holistic view for better risk management

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Slow response to emerging threats

Legacy FCC models struggle to adapt quickly to increasingly sophisticated crime

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Balancing compliance with customer experience

Stringent KYC/AML checks often slow onboarding and create friction with customers

Intelligence-led Transformation

Meeting regulatory expectations is a key imperative for financial institutions today. However, legacy systems, manual handoffs and ever-changing compliance requirements challenge businesses.

Our Financial Crime Compliance solutions combine Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing (NLP) and Robotic Process Automation (RPA) to detect, investigate and prevent financial crimes while streamlining workflows and strengthening controls.

WNS Compliance-in-a-Box Transformation Suite is our modular risk and compliance solution that transforms end-to-end processes, including KYC, AML and fraud management. It enables financial institutions to meet evolving regulatory requirements with cutting-edge technology, supplemented by expert human in-loop for exception handling.

Intelligence-led Transformation

Intelligent Transformation Stack Aligned to Financial Crime Compliance

KYC and KYV Accelerators Tab-btn-arrow-grey Tab-btn-arrow-orange
AML Optimization Tools Tab-btn-arrow-grey Tab-btn-arrow-orange
Fraud Management Solutions Tab-btn-arrow-grey Tab-btn-arrow-orange

Client lifecycle management: Holistic client onboarding platform

Digital ID&V: Automated digital identity verification platform

Automated adverse media screening: Eliminates manual screening of customer/ connected parties

Name screening accelerator: Automates screening of alerts to discount or escalate the hits

Periodic review diagnostic solution: Analyzes the book of work and triage cases intoSTP, outreach, or manual exception handling

KYC accelerator: Extracts Ultimate Beneficial Owners (UBO) from SEC Def 14A (proxy documents) and creates a UBO chart

Automated risk rating calculator: RPA-driven calculation of a customer’s risk score

Alert triage: AI‑driven prioritization scores to guide investigations

Alert narrative generator: Aggregates case data into a single view with automated investigation summaries

Automate adverse media screening: Eliminates manual screening of customer/connected parties

Name screening accelerator: Automates screening of alerts to discount or escalate the hits

CDMS: Card chargebacks and disputes management tool

Alert triage: AI‑driven prioritization scores to guide investigations

Fraud analytics platform: Analytics-driven models for efficient fraud detection and prevention

Stories of Impact

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Case Study

Banking & Financial Services

US Neobank Enhances Financial Crime Compliance Amid Expansion

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Case Study

Banking & Financial Services

Banking Major Streamlines Compliance with Low-code Automation

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Case Study

Banking & Financial Services

US Bank Transforms FinCrime Compliance with AML Automation

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Case Study

Banking & Financial Services

Bank Transforms KYC Reviews Digitally to Boost FinCrime Compliance

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Perspectives

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Perpetual KYC: The New Blueprint for Risk-ready, Real-time Compliance

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Stablecoins and the GENIUS Act: When Opportunity Meets Compliance

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Re-defining Financial Crime Resilience in the Age of Cryptoassets

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Outsmarting Tomorrow’s Risk: 8 Strategies for a Smarter Financial Ecosystem

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Stablecoins: The Trust-Tech Equation for Financial Institutions

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Key Questions Answered
WNS leverages hyperautomation, AI/ML, NLP and RPA to streamline KYC, AML and fraud operations. By automating manual processes and embedding system‑led controls, institutions achieve 40–50% cost savings while boosting compliance and efficiency.
WNS combines deep domain expertise (4500+ FCC specialists, CAMS‑certified experts) with proprietary tools and frameworks. Unlike point solutions, WNS offers a three‑pillar approach — operations management, consulting and intelligence-led transformation to ensure end‑to‑end coverage from onboarding to fraud detection.
It is a modular risk and compliance solution that integrates RPA, AI and analytics to transform processes across KYC, AML and fraud management. The suite automates lifecycle management, accelerates reviews and provides human‑in‑the‑loop guardrails, enabling institutions to stay ahead of evolving regulatory requirements.
Yes. WNS FCC solutions are designed for scalability and agility, ensuring institutions can quickly adapt to new regulations, emerging risks and digital acceleration without disrupting operations.
why-choose

Why Choose WNS

Rich Industry Expertise: 20+ years of experience in supporting FCC operations across the Americas, Europe, the Middle East and APAC

Financial Crime Center of Excellence: Powered by CAMS‑certified specialists, bankers, and practitioners, our CoE drives transformation through training, best‑practice implementation, process standardization, and continuous re‑engineering

Domain-led Hyperautomation: Intelligent automation and low-code solutions by WNS-Vuram drive process excellence, scalability and ongoing improvements

Partner Ecosystem: Strategic partnership with industry-leading platform providers, RegTechs and FinTechs to deploy tailored tools and accelerators, ensuring clients meet regulatory obligations with precision

Ready to Fortify Your Defense with Smarter Financial Crime and Compliance?

Talk to Our Expert