High costs and falling margins are the major challenges to profitability in the shipping and logistics industry. Increased security mandates and a volatile economic environment add to it. Therefore, cost optimization, streamlining and unlocking value in supply chain processes, while ensuring customer focus, are some of the imperatives of shipping and logistics firms.
WNS understands the nuances of the shipping and logistics industries and offers Business Process Management (BPM) solutions and services that enable clients to optimize costs and improve profitability. We serve clients in all segments of freight and logistics — ocean, freight forwarders and non vessel owning common carriers (NVOCC), air express, road (trucking), rail and third-party logistics (3PL) firms.