WNS Analytics Recognized as a ‘Leader’ in Advanced Analytics and AI Services by ISG Across Europe and the U.S.

Read | Jan 08, 2025

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ISG Provider Lens

Key Points

ISG has recognized WNS Analytics as a ‘Leader’ in its 2024 Provider Lens™ for Advanced Analytics and AI Services in Europe and the U.S. across all quadrants: Data Science and AI Services – Specialist, Data Modernization Services – Specialist and Advanced BI and Reporting Modernization Services – Specialist. This recognition underscores WNS Analytics comprehensive product and service portfolio, strong market presence and established competitive positioning.

The advanced analytics and AI landscape in Europe and the U.S. is marked by data modernization, AI integration and the use of advanced analytics to drive real-time decision-making and operational efficiency. There is a need for robust data strategies to overcome challenges like data silos, quality issues and scalability limitations. Human-AI collaboration, Generative AI (Gen AI) and technologies like Edge AI and Machine Learning Operations (MLOps) are becoming central to enabling automation, predictive insights and personalized customer experiences.

WNS Analytics excels in data science, modernization and advanced BI services, delivering tailored, industry-specific productized AI solutions, scalable value and operational efficiency. Its investments in Gen AI, tools like Knowledge Assist and SKENSE, and frameworks like Data Mesh enable seamless data integration, real-time availability and decentralized ownership. With proprietary responsible AI governance platforms and tools for interactive dashboards and adaptive storytelling, WNS Analytics empowers businesses with actionable insights, enhanced decision-making and compliance with regional regulations.

Gowtham Kumar Sampath, Assistant Director and Principal Analyst at ISG, and Saravanan M S, Research Specialist at ISG, share their thoughts on WNS Analytics’ leadership position across the quadrants:

Data Science and AI Services – Specialist (Europe)

WNS Analytics’ client-centric approach fosters a culture of automation and democratization of AI through advanced cognitive capabilities, prebuilt accelerators and platforms, making AI more accessible to enterprises.

Data Modernization Services – Specialist (Europe)

WNS Analytics’ focus on data-centric value creation transforms data access to drive decision intelligence, effectively addressing data silos and simplifying the data ecosystem. This approach establishes a single source of truth across the enterprise.

Advanced BI and Reporting Modernization Services – Specialist (Europe)

WNS Analytics transforms enterprise data into compelling data stories, enabling it to effectively communicate complex data narratives through personalized, interactive dashboards and real-time reporting.

Data Science and AI Services – Specialist (U.S.)

WNS Analytics’ fusion of human expertise with advanced AI capabilities and commitment to responsible AI practices position it as a leading partner for businesses seeking impactful and industry-specific solutions in data science.

Data Modernization Services – Specialist (U.S.)

WNS Analytics’ unique blend of AI-powered automation and human insights offers a data modernization solution that is comprehensive and flexible, allowing businesses to navigate regulatory landscapes while harnessing the full potential of data assets.

Advanced BI and Reporting Modernization Services – Specialist (U.S.)

WNS Analytics redefines data storytelling by merging real-time analytics with adaptive, user-driven insights and cutting-edge AI, empowering organizations to move from mere data collection to meaningful and transformative decision-making.

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FAQs

1. What makes WNS Analytics a leader in advanced analytics and AI services?

WNS Analytics is recognized for combining human expertise with advanced AI capabilities, delivering industry-specific solutions in data science, BI, and data modernization. Their tools, frameworks, and responsible AI governance empower enterprises with real-time insights and smarter decision-making.

2. How does WNS Analytics use Generative AI to enhance business outcomes?

WNS Analytics leverages Generative AI to create predictive models, automate data workflows, and provide interactive dashboards. This enables businesses to gain actionable insights, improve operational efficiency, and deliver personalized customer experiences.

3. What are the key data modernization solutions offered by WNS Analytics?

WNS Analytics offers end-to-end data modernization, including breaking down data silos, ensuring data quality, and creating a single source of truth. Their Data Mesh approach and AI-powered automation help businesses integrate and manage data efficiently across enterprises.

4. How do WNS Analytics’ advanced BI services transform enterprise decision-making?

Through interactive dashboards, adaptive storytelling, and real-time reporting, WNS Analytics turns complex data into clear, actionable insights. This helps organizations move beyond data collection to informed, strategic, and timely decisions.

5. Why should businesses choose WNS Analytics for AI and advanced analytics services?

WNS Analytics combines industry expertise, scalable AI solutions, and proprietary tools like Knowledge Assist and SKENSE to deliver measurable business value. Their focus on responsible AI, real-time insights, and tailored solutions makes them a trusted partner for enterprise analytics.

6. How does WNS Analytics support enterprises in achieving data-driven transformation?

WNS Analytics helps organizations modernize data, integrate advanced AI, and create actionable BI dashboards. By addressing data silos, quality challenges, and regulatory compliance, they enable enterprises to harness data for smarter decisions and operational efficiency.