A holistic strategy for the next level of growth is the need-of-the-hour for the highly regulated and competitive Property and Casualty (P&C) insurance industry players. Critical to this growth would be the ability to service consumers across various digital channels such as online and mobile devices. Also imperative would be accurate consumer profiling and the deployment of advanced analytics to streamline underwriting, pricing, and claims and risk management. As insurers look to unlock operational profitability, the focus is on smart, integrated and technology-led business transformation that can successfully deliver the outcomes of improved customer experience, cost management and sustainable growth.
WNS brings unmatched domain capabilities to the P&C insurance industry. We enable a gamut of solutions from processing claims, to setting up new policies, calculating risks through a team of trained actuaries, supporting sales and providing finance and accounting support. We have end-to-end understanding of the insurance industry. Serving 30+ global clients, WNS has enabled clients with solutions leading to smarter pricing, customer retention, underwriting, claims management and minimizing risk with optimal cost of compliance. Our solution design combines domain expertise, analytics embedded processes and enabling technologies such as RPA, automation platforms, mobility and social media. Along with our capabilities as a BPM solutions provider with a global delivery network spanning 10 countries, we offer advantages of a licensed Third Party Administrator (TPA), providing our clients with a broader range of higher value benefits.