ISG continues to recognize WNS as a ‘Leader’ in the ISG Provider Lens™ for Insurance Services 2023 across the following service lines and regions:
WNS provides a comprehensive range of P&C solutions supported by a strong partner ecosystem, helping drive simpler claims, digital underwriting and a cohesive client experience throughout its P&C operations. We offer a unique set of outcome-based engagements, business approaches and commercial pricing options, enabling clients to respond to changing market conditions.
In L&R, WNS increasingly focuses on hyperautomation and creating innovative propositions through data wrangling and Natural Language Processing (NLP). Our actuarial excellence center leverages the company’s core skills to help clients address their unique needs.
WNS drives the business objectives of its L&R TPA clients by offering a compelling value proposition and outcome-driven commercial models based on a platform-agnostic strategy. Our bespoke solutions, such as Insurance-in-a-Box (InVog), blended delivery model and expertise in advanced analytics, AI and ML, help us transform clients’ businesses.
Ashish Jhajharia, Lead Analyst for ISG Research, shares his thoughts on WNS’ leadership position across the sub-verticals:
P&C Insurance BPO Services:
Deep industry expertise, innovative digital transformation services and solutions through proprietary intellectual property and partnerships make WNS a leader in the P&C space
L&R Insurance BPO Services:
WNS is a pioneer in L&R services, leveraging its actuarial services expertise to gain clients
L&R Insurance TPA Services:
WNS provides a comprehensive BPaaS solution for the L&R insurance value chain to insurance TPA clients
WNS is a preferred partner because of its insurance-in-a-box offering, partnerships and creative pricing. It provides end-to-end P&C solutions supported by a strong partner ecosystem and vast expertise
WNS is a pioneer in the European insurance market for L&R services and leverages its actuarial service expertise to win clients
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