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Enabling What Matters

Continuous-innovation

Continuous Innovation

Innovate continuously to accelerate clinical and operational transformation with autonomous coding, AI-powered claims and customer experience, and predictive models integrated with EHR systems – delivering 4:1 ROI and next-level care experiences.

Operational-Dexterity

Operational Dexterity

Scale effortlessly with agentic AI, multi-lingual support (30+ languages) and globally distributed teams, streamlining complex workflows across payer and provider ecosystems without adding operational complexity.

Responsible-Evolution

Responsible Evolution

Adapt swiftly to regulatory shifts with AI-augmented compliance engines, predictive fraud detection and intelligent policy platforms, ensuring audit-readiness and risk mitigation in real-time.

Ecosystem-Synergy

Ecosystem Synergy

Lead resiliently by advancing ESG-aligned health analytics, digital procurement and customer experience-driven workforce upskilling while harnessing the power of partnerships across care, compliance and clinical innovation.

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Human-AI Ecosystem

At the heart of WNS healthcare lies a unified intelligence ecosystem – built to deliver measurable outcomes and resilience at scale.

We help optimize clinical operations to re-define the healthcare landscape.

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We enable MBR transformation with our comprehensive R.A.D.A.R framework.

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We provide an end-to-end RCM solution driven by digital innovation and clinical expertise.

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We partner with health insurers and providers to improve care and realize sustained savings delivering a 4:1 ROI.

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Retail Banking

Seamless delivery of front, middle and back-office processes backed by AI/Gen AI, hyperautomation and analytics.

  • Deposit Operations

  • Card Services

  • Lending Operations

  • Mortgage Operations

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Capital Market Operations

Uncover opportunities for seamless growth and innovation with in-depth industry expertise, hyperautomation, human-centered design and global delivery capabilities.

  • Research Operations

  • Investment Operations

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Dennis Thomas

Dennis Thomas is the Business Unit Head of Healthcare & Life Sciences. He is responsible for the strategy, growth initiatives and financial performance of the business unit. Before joining WNS, Dennis was the Global Healthcare Operating Leader at EXL Services, where he managed Payer, Provider and Revenue Cycle Management portfolios, driving innovative solutions to enhance operational efficiency and improve patient outcomes. He has also been the COO of HireRight.

Steering the Vision for
Smarter Business

Dennis Thomas

Business Unit Head,
Healthcare & Life Sciences
About the Leader
Dennis Thomas

Co-create a Smarter Business with WNS.

Get in Touch with
Our Domain Experts

Contact Us

Curtis Dunseath

Corporate Senior Vice President and Chief Growth Officer – Healthcare and Life Sciences

Laki Balaji

Corporate Senior Vice President, North America

Asheesh Tiwari

Corporate Vice President, North America

Zachary Madrigal

Senior Vice President, North America

Swadhin Khawas

Global Head of Solutions, Healthcare and Life Sciences

Craig Cane

Senior Vice President, North America