Enabling What Matters

Continuous-innovation

Continuous Innovation

Innovate continuously with AI and predictive models that accelerate FNOL, optimize underwriting, drive real-time customer engagement and transform core administration.

Operational-Dexterity

Operational Dexterity

Scale effortlessly with modular platform integration, intelligent workflows and shared services models that power end-to-end policy management, underwriting, compliance and broker support across geographies and product lines.

Responsible-Evolution

Responsible Evolution

Adapt swiftly to regulatory demands and risk exposures through real-time insights, AI-led fraud detection and intelligent claims re-routing, ensuring compliant, customer-focused operations in a volatile environment.

Ecosystem-Synergy

Ecosystem Synergy

Lead resiliently with ecosystem-wide collaboration, combining ESG-aligned insurance models, DEI-driven customer experiences, digitally empowered talent and strategic partnerships that strengthen every link in the insurance value chain.

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Human-AI Ecosystem

WNS' market distinctive insurance solutions are designed by combining a robust ecosystem of AI-led platforms, deep domain excellence and human ingenuity – enabling agility, accuracy and measurable value.

A property insurance policy quote-to-buy solution that limits the policy-buying process to three easy steps.

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A unique ‘Platform + BPM-as-a-Service’ target operating model for (re)insurers.

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A WNS EXPIRIUS and Lightico partnership to offer P&C insurance buyers a frictionless journey.

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A cutting-edge mobility solution for insurance brokers and financial advisors to boost customer experience.

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An intelligent workflow management tool for the effective administration of claims and policies.

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An RPA-based solution that automates the end-to-end adjudication process of claims.

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High-performance actuarial modeling solution for risk-informed decision support.

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Enhance contact center operational agility with a smart voice capture solution.

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An AI-powered, digitally integrated TPA model transforming life and annuity administration into a future-ready, insight-driven ecosystem.

An AI-powered, cloud-based STP solution that re-defines the property and casualty claims journey with hyperautomation, self-serve capabilities and seamless orchestration.

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An AI and analytics powered subrogation model that transforms missed recovery potential into real revenue.

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A workflow orchestration platform to streamline underwriting, query management and policy life cycle activities.

An integrated, cloud-first insurance technology ecosystem to re-imagine policy administration, claims adjudication, broker engagement and actuarial modeling.

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Voices of Impact


“WNS understands the insurance industry and the complexities of Mosaic’s unique model as an insurer combining Lloyd’s syndicate and agency serving a variety of capital partners. This alliance helps us stay nimble, grow efficiently across geographies, and bring the best solutions to our clients as we develop.”

Mitch Blaser
Co-CEO, Mosaic Insurance

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“We wanted a safe pair of hands to support our global MGU operations and deliver consistent performance requiring deep understanding of both Lloyd’s and agency operations. WNS differentiates itself through a stable, experienced workforce, performance improvement capabilities, and a flexible delivery model.”

Krishnan Ethirajan
COO, Mosaic Insurance

British Gas Video

Partnerships &
Alliances

Automation Anyware
Avaya
AWS
SSW Blueprism
Genesys
Google Cloud
Microsoft
Nice
Nuance
Ui Path
Uniphore
Verint

Steering the Vision for
Smarter Business

Manuel Rodriguez Vera

Business Unit Head,
Insurance
About the Leader
Manuel Rodriguez Vera

Co-create a Smarter Business with WNS.

Get in Touch with
Our Domain Experts

Contact Us

Alexander Kloubek

Corporate SVP & Chief Growth Officer,
Insurance & Banking

Sandeep Bradoo

Corporate Vice President,
Client Service North America

Linda Stannard

Senior Vice President, Lloyd’s and London Market,
UK & Europe

Ashish Deshmukh

Corporate Vice President,
Insurance, North America

Neeraj Prasad

Corporate Senior Vice President
Insurance UK & Europe