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WNS Recognized as a 'Leader' in Everest Group’s Insurance Intermediaries Services PEAK Matrix® Assessment 2024

Read | May 15, 2024

AUTHOR(s)

Everest Group

Analysis Company

Key Points

Leading research firm Everest Group has named WNS a Leader in its Insurance Intermediaries Services PEAK Matrix® Assessment. This recognition reflects our strong focus on unlocking innovation and outcomes for intermediaries through modular and platform-based solutions such as the Unified Analytics Platform, Digital Workbench and WNS InVog (insurance-in-a-box).

The insurance intermediary sector, which includes agents, brokers and Managing General Agents (MGA), is undergoing profound changes spurred by market dynamics, economic volatility and global risks such as climate change and cybercrime. Insurance intermediaries must utilize data-driven insights to offer proactive risk management solutions beyond traditional risk placement processes.

WNS leverages extensive industry expertise, cutting-edge technology and integrated digital operating models to enable the insurance intermediary sector to scale rapidly and adapt to evolving market conditions. We continue to strategically invest in building proprietary solutions and foster alliances with InsurTechs.

“Within the context of dynamic market fluctuations driven by heightened interest rates and economic ambiguity, insurance intermediaries have increasingly turned to Business Process Services (BPS) providers to mitigate escalating operational expenses. WNS is increasingly being favored as a BPS provider for intermediaries, attributed to its proactive methodology, precision, and transformative foresight, aimed at achieving operational excellence within the intermediary sector.”

Sahil Chaudhary, Practice Director, Everest Group

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