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Capgemini is Recognized as a Market Leader in the 2026 HFS Horizons Report for F&A Services-as-SoftwareTM

Read | Oct 06, 2026

AUTHOR(s)

Ashish Chaturvedi

Practice Leader, HFS Research

Hridika Biswas

Associate Practice Leader, HFS Research

Key Points

Capgemini, underpinned by WNS, has been named a Market Leader in the 2026 HFS Horizons Report for F&A Services-as-SoftwareTM. The recognition reflects Capgemini’s ability to evolve F&A beyond task-based delivery into continuously operating, software-enabled services that drive sustained business value.

The evaluation reflects the combined Capgemini and WNS F&A capabilities, highlighting their complementary strengths in delivering agentic AI-powered intelligent F&A operations, backed by a customer-centric approach, flexible commercial models and technology-led delivery at scale.

Capgemini HFS Horizons report badge

Capgemini is redrawing the traditional boundaries between finance transformation, technology, and operations. WNS adds the process and industry depth to make that model more powerful, particularly as F&A shifts from labor-led delivery toward AI-enabled, outcome-led services.

Ashish Chaturvedi
Executive Research Leader, HFS Research

By combining Capgemini’s enterprise transformation capabilities with WNS’s deep industry and F&A operations expertise, the integrated offering enables:

01

End-to-end finance transformation

Capgemini’s consulting, AI, platform modernization and managed services combined with WNS’s TRAC ONE-F, Agile Target Operating Model (aTOM) and FIAB delivers a stronger, end-to-end finance transformation offering.

02

AI-native finance operations

Capgemini’s D-GEM operating model with agentic AI capabilities orchestrates intelligent, autonomously operating finance processes.

03

Outcome-led intelligent operations

Connects finance transformation to measurable outcomes across working capital, productivity, controls and business performance.

04

Intelligent decision-making

Capgemini’s GSIS and Intelligent Business Insights bring together operational data and finance insights enabling real-time, data-driven business guidance.