The Industry Landscape: Modernizing Close and Reconciliation in Spreadsheet-driven Finance Environments
Across finance organizations, core close activities, including journal preparation, reconciliations, task management and reporting, are often managed using spreadsheets, e-mail workflows and fragmented data sources. While functional, these environments lack workflow governance, real-time visibility and audit-ready traceability.
For enterprises operating in real estate and joint venture structures, additional complexities, such as “at-share” calculations, portfolio-level grouping and entity-based close dependencies, further increase manual effort and control risk. As regulatory expectations tighten and transaction volumes grow, finance leaders are focusing on end-to-end financial close automation and integrated close governance platforms.
The Client Challenge: Manual Close Lifecycle | Limited Visibility | Control Risk
The client’s finance operations were heavily manual and fragmented across core R2R activities
The Solution: A Unified Close Governance and Automation Ecosystem
As a first step, WNS leveraged its CFO Advisory Services to assess the client’s existing close architecture and define a phased transformation roadmap. This roadmap prioritized workflow optimization, the standardization of controls and the progressive introduction of automation, while ensuring the finance organization was positioned to integrate future technologies.
The roadmap was operationalized by deploying the TRAC ONE-F HyperApp F&A suite, comprising JE TRAC, RecTRAC, eClose and ReportTRAC, to industrialize the client’s R2R environment. Rather than deploying isolated tools, the engagement focused on creating a single governed lifecycle spanning journal preparation through reconciliation, certification and reporting.
TRAC ONE-F is WNS’ AI-powered Finance Operations suite designed to transform Record-to-Report, Procure-to-Pay and Order-to-Cash into a unified, intelligent ecosystem. Built with embedded automation, Agentic AI and real-time analytics, it enables predictive oversight, touchless processing and audit-ready governance across the finance lifecycle.
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The deployment followed a structured framework spanning blueprinting, configuration, integration, testing, UAT, go-live and hypercare support. Integration with ERP and source systems was achieved via Application Programming Interfaces (APIs) and Secure File Transfer Protocol (SFTP) connectors, facilitating seamless data ingestion and automated processing pipelines.
The Outcome: Predictable Close | Embedded Control | Scalable Governance
By replacing fragmented spreadsheets and manual coordination with an integrated, governed and analytics-enabled close ecosystem, the client transitioned from reactive close execution to a predictable, insight-led financial control environment.
- End-to-end traceability across the full close lifecycle
- Audit-ready evidence packages generated automatically
- Early identification of close bottlenecks and Service-level Agreement (SLA) risks
- Defined roadmap for expanding straight-through processing and automation coverage
- Scalable platform to support transaction growth and portfolio expansion
