As AI expands its boundaries, tech-forward companies are exploring its potential to enhance their business in every manner possible. With a smartphone in every customer’s pocket, there is no limit to re-imagining experiences. For instance, an AI-led ‘travel buddy’ can make the day-of-travel memorable for customers by sharing details of sudden changes and disruptions.

The article, Propelling Travel and Hospitality Forward with a Hybrid workforce, discusses these critical aspects at length. It provides an expert view on how a hybrid human-digital workforce can power transformation at travel and hospitality firms. Read here

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