WNS has won ten prestigious Stevie awards across various categories at a gala event held in Vienna, Austria. WNS’ analytics- and technology-led solutions won in the following categories:

  • Executive of the Year - Computer Services (Gold Stevie Winner): Keshav Murugesh, Group CEO and Board Member, WNS
  • Business Technology Solution Categories
    • Insurance Solution (Gold Stevie Winner) for enabling a global insurance company introduce self-service at its contact center using WNS’ proprietary solution WinBot
    • Artificial Intelligence/Machine Learning Solution (Bronze Stevie Winner) for improving productivity of adjusters, legal staff and nurses through automated medical records summarization and contextualization
    • Business or Competitive Intelligence Solution (Bronze Stevie Winner) for enabling a global music conglomerate get a holistic view of the financial performance of its various entities across geographies using WNS Agilius
    • FinTech Solution (Bronze Stevie Winner) for WNS Fintinel, a new-age audit analytics tool that uncovers risk and vulnerabilities hidden to most stock ERPs and audit tools
    • Business Technology Solution - Other (Bronze Stevie Winner) for strengthening the Data Analytics Center of Excellence (CoE) for a U.S.-based oncology drug manufacturer
  • Customer Service Awards Category
    • Customer Service Team of the Year - All Other Industries (Bronze Stevie Winner) for
      • Automating extraction and processing of requests for a leading U.S.-based Bank
      • Improving the NPS for a leading U.K.-based travel company’s contact center
      • Transforming existing processes in a global travel company’s Network Ordering & Delivery (NOD) team
  • Company & Organization Awards Category
    • Corporate Social Responsibility Program of the Year - in Asia, Australia and New Zealand (Silver Stevie Winner) for the WNS Cares Foundation

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