WNS has been positioned in the Leaders’ Quadrant of AIM Research’s 2025 PeMa Quadrant for Top Agentic AI Service Providers. This recognition reflects AIM Research’s evaluation of WNS’ ability to develop and deliver Agentic AI-powered services. The assessment is based on criteria such as service scope, customer base, multi-agent orchestration, governance and ethics, and integration capabilities.

This marks a significant milestone in our continued focus on AI innovation, strengthened by the integration of Kipi.ai into WNS Analytics. As enterprises shift from simple prompt-based applications to systems capable of reasoning, planning and executing complex workflows, WNS is supporting this transition with domain-led Agentic AI services that embed real-world context and compliance into autonomous systems.

WNS’ unique approach to Agentic AI is marked by:

• Human-AI Synergy: Agentic AI services that combine autonomous systems with embedded human judgment for superior control, adaptability and trust.
• Productized Innovation Built on Domain Excellence: AI-led solutions that are modular, scalable and built to address real-world challenges across industries.
• AI Utilities Hub: A powerful foundation of reusable AI components, accelerating deployment and outcomes.
• AI Lab: A hub for experimentation and innovation, bringing AI, decision engines and agentic models to life.