AUTHOR(s)
AIM Research
Penetration Maturity (PeMa) Quadrant
WNS has been positioned in the Leaders’ Quadrant of AIM Research’s 2025 PeMa Quadrant for Top Agentic AI Service Providers. This recognition reflects AIM Research’s evaluation of WNS’ ability to develop and deliver Agentic AI-powered services. The assessment is based on criteria such as service scope, customer base, multi-agent orchestration, governance and ethics, and integration capabilities.
This marks a significant milestone in our continued focus on AI innovation, strengthened by the integration of Kipi.ai into WNS Analytics. As enterprises shift from simple prompt-based applications to systems capable of reasoning, planning and executing complex workflows, WNS is supporting this transition with domain-led Agentic AI services that embed real-world context and compliance into autonomous systems.
Generative AI
10 January 2025
Customer Experience
29 April 2024
Generative Artificial Intelligence
01 April 2024