WNS HFS Enterprise Voices
See how leaders across seven industries view the unstoppable rise of Gen AI and where the next era of value lies
See how leaders across seven industries view the unstoppable rise of Gen AI and where the next era of value lies

Uncovering Gen AI: What Lies Ahead for Your Organization? Discover Untold Insights

 
 
 
 

Enterprise Leaders Weigh In

  • ge-vernova

    Claus Rose, Senior Executive & EHS SMO Leader, GE Vernova, shares learnings from Gen AI initiatives and underscores why the technology’s rapid evolution is “an opportunity to learn”.

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  • northumbrian-water

    Nigel Watson, CIO, Northumbrian Water Group, highlights enterprise readiness “must-haves” for the successful adoption of Gen AI and exciting use cases leveraging the groundbreaking technology.

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  • wolters-kluwer

    Sandeep Sacheti, EVP - Customer Information Management & Operational Excellence, Wolters Kluwer, shares how Gen AI is “elevating the game completely” for them by allowing their customers to extract more value from existing products. He underscores the importance of replacing deep expertise in programming with deep expertise in maximizing the performance of language models for long-term value creation.

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  • glaxosmithkline

    Fausto Artico, Global Head - Innovation and Data Science, GlaxoSmithKline, talks about the high level of commitment within GSK to exploring the potential of Gen AI. He also highlights the shift from theoretical discussions to practical applications and real-world integration of Gen AI as the technology matures to unlock tangible business value.

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    Play video

  • takeda-business

    Peter Galik, Head - Innovation, Analytics and Automation, Takeda Business Solutions, shares how the company has transitioned to a phase of exploration and identifying practical use cases for AI. He underlines the importance of ensuring that the adoption of Gen AI aligns with the company's values and benefits its employees.

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    Play video

  • 01 GE Vernova
    • ge-vernova
      play-icon

      Play video

      Claus Rose, Senior Executive & EHS SMO Leader, GE Vernova, shares learnings from Gen AI initiatives and underscores why the technology’s rapid evolution is “an opportunity to learn”.

  • 02 Northumbrian Water Group
    • northumbrian-water
      play-icon

      Play video

      Nigel Watson, CIO, Northumbrian Water Group, highlights enterprise readiness “must-haves” for the successful adoption of Gen AI and exciting use cases leveraging the groundbreaking technology.

  • 03 Wolters Kluwer
    • wolters-kluwer
      play-icon

      Play video

      Sandeep Sacheti, EVP - Customer Information Management & Operational Excellence, Wolters Kluwer, shares how Gen AI is “elevating the game completely” for them by allowing their customers to extract more value from existing products. He underscores the importance of replacing deep expertise in programming with deep expertise in maximizing the performance of language models for long-term value creation.

  • 04 GlaxoSmithKline
    • glaxosmithkline
      play-icon

      Play video

      Fausto Artico, Global Head - Innovation and Data Science, GlaxoSmithKline, talks about the high level of commitment within GSK to exploring the potential of Gen AI. He also highlights the shift from theoretical discussions to practical applications and real-world integration of Gen AI as the technology matures to unlock tangible business value.

  • 05 Takeda Business Solutions
    • takeda-business
      play-icon

      Play video

      Peter Galik, Head - Innovation, Analytics and Automation, Takeda Business Solutions, shares how the company has transitioned to a phase of exploration and identifying practical use cases for AI. He underlines the importance of ensuring that the adoption of Gen AI aligns with the company's values and benefits its employees.

Gen AI: The Future of
Enterprise Transformation

0%
say the emergence of Gen AI was expected
Less than
0%
see Gen AI as over-hyped
0%
agree it will be transformative in democratizing tech

5 Things to Watch for Now

Making Sense of Gen AI’s Power and Potential

Discover how enterprise leaders are under huge pressure to adopt Gen AI, while confronting multiple data, ethical, regulatory and practical concerns. It requires comprehensive education on its true potential, while ensuring everything and everyone is ready to maximize the possibilities. Through our research with leaders, grappling daily with these realities, you can get a clearer perspective – to navigate your own specific challenges.

Gen AI is an evolution and a revolution

  • Pace of growth has surprised some leaders
  • Stands apart from other innovations for its ability to leap across every industry and business function
  • Most agree its impact will be ubiquitous and revolutionary
genAI-evolution

It’s more than a tech trend, it’s a cultural shift

  • Fear of missing out (FOMO) is driving pressure in the C-Suite
  • Employees are using it personally and want more of it
  • Customers are experiencing it and expect organizations to adopt it
tech-trend

Leaders are prioritizing internal improvements

  • Focusing on productivity gains
  • Feeling the need to build confidence before looking at bigger external value levers
  • Different industries have specific challenges and opportunities
leaders-prioritizing

Gen AI is demanding an overhaul of business models

  • Permeates every facet of an enterprise, extending support to every employee
  • Pivotal moment that will shape the essence of the modern enterprise
  • Driving decentralized decision-making, so traditional organizational structures will have to change
business-models

Gen AI requires balancing great expectations and grounded realities

  • Tighter regulatory landscapes introduce unique challenges for specific industries
  • Varying pace of adoption creates the need to set realistic expectations
  • High-quality data and robust controls are critical to the integrity of Gen AI outputs
balance-expectation
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