At the heart of WNS’ RCM offering is RCMplify, a fully integrated platform encompassing front-, middle- and back-end functions, from patient access and medical coding to claims management and collections. Complementing this is WNS SKENSE, a proprietary AI and Generative AI (Gen AI) enabled solution that accelerates coding accuracy, clinical documentation and appeal workflows with a human-in-the-loop approach.
WNS’ capabilities are further reinforced by ongoing investments in Gen AI use cases, analytics and Electronic Medical Records (EMR) interoperability. WNS is evolving its RCM approach toward ‘revenue excellence,’ a comprehensive, value-based model that aligns with industry shifts and growing demand for tech-enabled efficiency. WNS is also investing in a more cohesive RCM platform to minimize revenue leakage, alongside analytics that supports enterprise-wide decision-making to improve data accuracy and shorten resolution times.