WNS Analytics has been named a ‘Leader’ in the ISG Provider Lens™ Advanced Analytics and AI Services 2025 study for the US and Europe across both the quadrants of Data Science and AI Services — Specialist and Data and Analytics Modernization — Specialist. This recognition reflects WNS’ strength as an enterprise AI services provider, delivering domain-led analytics and AI services, operationalized in live enterprise environments with a strong emphasis on governance, lifecycle discipline and measurable business outcomes.
Across both regions, ISG highlights the growing enterprise need for context-rich intelligence, particularly in regulated and data-intensive industries where accuracy, trust and decision reliability are critical. WNS Analytics is positioned as a provider that translates advanced analytics and AI into production-grade, decision-supporting capabilities.
Why ISG Recognized WNS Analytics as an Advanced Analytics and AI Services Leader
In its US and Europe evaluations, ISG positions WNS Analytics among the leaders based on its ability to:
- Embed analytics and AI within operational workflows, not as standalone tools
- Apply domain expertise to tailor analytics solutions to industry-specific challenges
- Deliver AI programs with structured governance, transparency and lifecycle management
- Convert analytical insights into business efficiency and decision support
Context-rich, Domain-led AI for High-value Enterprise Workflows
ISG underscores that the next wave of AI value comes from context-aware intelligence applied to real operational decisions. WNS Analytics aligns strongly with this shift through domain-led analytics that reflect industry-specific data realities, regulatory constraints and business logic.
Across sectors such as banking and financial services, insurance, healthcare, retail, travel and consumer services, WNS Analytics applies advanced analytics and AI to workflows where decision accuracy, compliance and trust matter most.
Advanced Analytics & AI Capabilities Validated by ISG
ISG recognizes WNS for the depth and breadth of its analytics and AI capabilities, including:
- Data science and advanced analytics applied to real-world business problems
- Predictive and prescriptive analytics supporting operational and strategic decisions
- AI and Gen AI-enabled analytics embedded into enterprise systems
- Multimodal analytics working across structured and unstructured data
Governed, Production-grade AI Built for Regulated Enterprises
Governance and lifecycle rigor are recurring themes across ISG’s US and Europe assessments. WNS Analytics is recognized for embedding AI governance and transparency directly into its delivery model.
ISG highlights WNS’ strengths in:
- Model validation and retraining protocols
- Human-in-the-loop oversight
- Lifecycle management across long-running deployments
- Alignment with regulatory and compliance expectations
Download the Full ISG Provider Lens™ Advanced Analytics and AI Services 2025 Report