Get Your Business Processes Future-Ready with Digital Automation

In the midst of huge data proliferation and rapidly changing client expectations, businesses need a fresh approach to their organization models and processes. They need to digitize to analyze. And they need to analyze to make the right business decisions at the right time. Intelligent automation is thus the critical crux.

Organizations are today challenged to achieve digital automation that not only streamlines and simplifies process workflows for efficiency gains, but also transforms their business to enhance the top-line. They struggle to identify high-impact and high-outcome processes to automate. They find it difficult to select the ‘best-fit’ solutions from a plethora of next-gen technology options and integrate them into their existing ecosystem. Making their data ready for intelligent analytics is also a big challenge.

Businesses need a strong partner who can develop and tie intelligent, automated processes to digitized analytics. They need expertise that realizes intelligent business process automation through systems and transforms them into self-learning and self-sustaining digital platforms providing powerful differentiators for successful business outcomes.

The WNS Advantage

At WNS, we have a rich portfolio of automation solutions that leverage our industry-centric process knowledge to deliver game-changing business effectiveness. Our comprehensive Digital Automation TRAC suite effectively addresses our clients’ needs in today’s digitally disruptive world.

• A Complete Portfolio of Proprietary and Partner-driven Solutions: We achieve enterprise-level automation through our practically infinite and virtual workforce, proprietary tools and pre-programmed solutions. We leverage underlying technology mash-ups (third party bots, desktop automation, web automation, custom-developed automation and augmentation tools) to offer our clients a total digital automation experience.

• Integrated Domain - Technology Expertise: We combine deep domain expertise in strategic sectors with Lean principles, design practices, analytics and digital technologies. Our knowledge-based RPA leverages our industry expertise and process know-how to provide strategic advantages beyond just productivity gains.

• Proven Deployment Methodology: Our proven, end-to-end ‘4-D’ methodology – Diagnose, Design, Develop, Deploy – spans across the complete service delivery lifecycle with comprehensiveness, design orientation and applicability in almost all models of software development.
  Our rule-based RPA, defined and executed at the user interface level, drives significant productivity improvements with enhanced processing speed and accuracy. It functions 365x24x7, and has the flexibility to handle volume variations. Completely non-intrusive, it eliminates the risk of data theft.

• Reusable Assets and Industrialization: Our vast experience as a top-notch BPM player provides our clients with a host of reusable domain-centric and technical artifacts. Such industrialization enables them to benefit from higher quality standards, lower risks of deployment, enhanced reliability and cost savings.

• A Futuristic Roadmap beyond RPA: Once your business achieves a baseline process efficiency and maturity through RPA, we impact continuous enhancements. We use a combination of new-age technologies like Machine Learning, Predictive Modeling, Cognitive Computing and Natural Language Processing to pave the way for Artificial Intelligence (AI).
  Our AI use cases in the Travel and Insurance industries, and in the Finance & Accounting space have been piloted and deployed in key client scenarios. They have significantly boosted the topline by identifying newer channels of revenue generation, improved cross-selling and up-selling opportunities, and enhanced customer loyalty.