The WNS Advantage
The genesis of WNS lies in the travel industry, having begun as a captive of British Airways in 1996. Our travel domain expertise puts us in a vantage position, ensuring that we speak the language of our clients. Our familiarity with the travel industry helps us deliver solutions that are aligned to the changing needs of our clients, thereby making a strong, positive impact on their business.
Comprehensive Service Offering
WNS leverages its deep domain knowledge and expertise in the travel industry to create solutions for the car rental sector. The growing spectrum of BPM services for car rental companies covers front office, middle office and back office solutions. WNS is the top choice for our clients because we provide a one-stop solution for their existing and emerging requirements.
Center of Excellence
The WNS Center of Excellence (CoE) for the travel industry is a demonstration of our commitment to create high impact, client-centric solutions. Our Travel CoE brings together the best of our capabilities — domain expertise, proven methodologies and frameworks, and transformational solutions. Our Travel CoE has a strong track record of impacting clients’ businesses through solutions built specifically for their needs.
The unique advantage of the WNS technology suite is its ability to seamlessly introduce industry-specific, new-age solutions to a client’s existing technology environment, without causing any business or operational disruptions. Our solutions are a perfect blend of industry knowledge with technology expertise. These proprietary, bolt-on tools are combined with embedded analytics, automation and a web-based ‘on demand’ infrastructure that meet the business needs of our clients.
Flexible and Innovative Commercial Models
WNS believes in being flexible in the way a commercial engagement with a client is structured and run. Our flexible, innovative approach takes into account the business needs of our clients and the level of process maturity displayed. Our customized commercial models accommodate new, creative ideas in managing scope, pricing, scale and risk-sharing.
Client-centric Engagement Model
WNS prides itself on placing clients at the heart of the engagement, and adopting client-centricity as a guiding principle to build and operate an engagement. Our client-centric philosophy is visible in the way we achieve cultural and strategic alignment with our client’s enterprise.
Analytics and Big Data
The huge amount of data that car rental companies have at their disposal has the potential to create immense business impact. Data from digital and offline channels, and social media sites can unlock valuable insights on the market, customer behavior or internal operations. WNS harnesses and analyzes data from structured and unstructured sources, and provides analytical insights to help car rental companies improve their decision-making capabilities.