Perspectives
Date
Author(s)
Ashish Chaturvedi
Practice Leader, HFS Research
Melissa O'Brien
Executive Research Leader, HFS Research
The travel and hospitality industry has emerged from a perfect storm of disruption. As various segments return to full swing, companies are poised to re-invent experiences and become more competitive than ever. However, achieving sustainable success in this new landscape requires balancing cost containment and innovation to meet surging demand and evolving customer expectations.
To uncover the key challenges and opportunities travel and hospitality firms face, HFS Research, in collaboration with WNS, surveyed 300+ enterprise leaders across airlines, airports, hotels and online travel agencies. This comprehensive study provides valuable insights into how travel and hospitality firms are re-organizing and preparing for the future.
Download the report to discover:
Join the conversation
Finance & Accounting
17 September 2024
Travel & Leisure
Generative AI
27 June 2024