Enabling What Matters

Continuous-innovation

Continuous Innovation

Innovate continuously by accelerating product launches, omni-channel orchestration and revenue growth using AI, customer data platforms and domain-trained models – enabling personalized, insight-led experiences at scale.

Operational-Dexterity

Operational Dexterity

Respond quickly to demand shifts using AI-driven forecasting and dynamic inventory strategies.

Responsible-Evolution

Responsible Evolution

Adapt swiftly to demand volatility and regulatory shifts using predictive forecasting, real-time sentiment tracking and AI-powered risk intelligence – building responsive, compliant ecosystems.

Ecosystem-Synergy

Ecosystem Synergy

Lead resiliently by advancing ESG-led sourcing, inclusive experience design and workforce transformation while forging connected ecosystems with partners, platforms and digital talent across the value chain.

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Human-AI Ecosystem

At the heart of every transformation we deliver, is a unified intelligence ecosystem – where AI, deep domain excellence and human ingenuity converge to create intelligent, future-ready operations.

A future-ready suite of advanced analytics-led solutions underpinned by AI, ML and NLP.

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Gen AI-powered intelligent workspace designed to support requirements across procurement.

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Clear insights to improve shopping experiences, boost sales, and streamline retail operations.

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Practical insights to strengthen brand reach, manage supply better, and support smarter business decisions in consumer goods.

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A next-gen e-commerce marketing accelerator with AI, ML and analytics at the core.

A next-gen customer experience solution integrating AI, analytics and human support.

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End-to-end order orchestration to drive revenue and retention.

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A Gen AI and hyperautomation powered platform that enables domain-specific research, summarization and publishing – accelerating time-to-insight while ensuring accuracy and security.

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End-to-end automation – from opportunity identification and implementation to scaling – powered by Copilot, ServiceNow, UiPath and AI Maturity Scan.

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A social media analytics platform, combining AI and ML for brand sentiment and campaign insights.

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Proactive security frameworks that include monitoring and testing, vulnerability and patch management, access governance, AI and cloud security, and cyber crisis readiness.

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Advisory, strategy, data engineering, data science, business intelligence and Snowflake-enabled data ecosystems to drive connected intelligence and enterprise-wide agility.

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A digital-first supply chain model that drives resilience, agility and cost efficiency.

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Voices of Impact


“Since 2004, WNS has been working as a valuable strategic partner for a large FMCG company. They’ve invested time and resources to truly understand our business model. WNS service model offers a good balance between on-site senior consultants and an agile off-shore team. They provide us with an on tap set of resources capable of tackling many of our diverse needs in the Knowledge, Insights and Analytics spaces. Their expertise and dedication makes a true difference for our team.”


Vice President
Global Knowledge & Insights,
Global Beverage Manufacturer

Global Beverage & Consumer Goods Leader


“Analytical prowess, consultancy & strategic thinking of the WNS R&A team have immensely helped us sharpen our market insights function in the developing & emerging markets. I thank you again for being the passionate champions of emerging markets and for all your help with important analysis and strategy work.”


Knowledge & Insights Head
Global Consumer Goods Manufacturer

Global Consumer Goods Company

Steering the Vision for
Smarter Business

Manish Vora

Business Unit Head,
Manufacturing, Retail & Consumer Products
About the Leader
Manish Vora

Co-create a Smarter Business with WNS.

Get in Touch with
Our Domain Experts

Contact Us

Sumesh Chawla

Corporate Vice President (North America)

Michael Tracy

Senior Vice President (North America)

Jon Davies

Senior Vice President (Europe)

Michael Mitterer

Senior Vice President (Europe)