Commercial banking is being transformed by a wave of megatrends. The impact of new regulations (especially in the US), shifting client needs towards structured products, and digitization continue to disrupt the business. The increasing divergence between the top and bottom performers points towards one fact -- banks that adapt to the new environment can create significant value. Those banks which do not adapt, run the risk of suffering a prolonged, painful period of underperformance. There are set of enablers that banks are focusing across their operation – client segmentation and focus, building new credit capabilities and operational excellence.

With its deep domain expertise in banking industry and a strong research and analytics practice, WNS works with commercial banks and financial institutions to address the needs of their varied customer segments. With a range of Business Process Management (BPM) solutions and services for front, middle and back-office functions, we enable clients to achieve cost leadership, mitigate risks and transform processes into being efficient.

Besides enhancing the accuracy levels of the credit approval process, WNS helped reduce turnaround time of the..
WNS worked with the client to standardize guidelines and reduce exceptions to less than 3% from more than 40% ..
WNS’ offshore team of analysts increased the speed of case processing from 3-4 per day to 8-10 per day.

The WNS Advantage

Domain Expertise

Our team of banking and finance have deep product expertise and specialize in all kinds of debt finance with specific expertise in asset-based lending, trade and export finance, asset finance, leverage finance, project and infrastructure finance and Islamic finance. We deploy the right level of skill-sets for each client engagement to ensure a strong mix of domain and operational excellence.

Flexible Commercial Models

Our outcome-based / non FTE and transaction-based commercial and delivery models enable us to invest in end-user driven customer innovation processes and technology improvements. With our offshore, nearshore, onshore delivery formats, our clients get an optimized blend of right price and service.

Analytical Insights

We analyze and report the client’s corporate loan portfolio and understand the impact of new deals on risk and performance. We also help banks to forecast cash flows, map default probabilities and understand risk for a deal or pool of loans by working on client specific or third-party software platforms. We have built dedicated training modules, guideline documents and client platform based approach to drive rigor around accuracy and shorten turnaround time.

" I was very appreciative of the comments made by you and your team regarding our audit findings. This exchange has brought into focus areas where we need to provide better explanations and directions. Much discussion has resulted from our findings as well as your comments and questions. This renewed focus has caused us to revisit some existing policies and procedures. This introspective review has been a positive and healthy exercise for us. We thank you for your participation and patience as we work together to find logical and correct solutions to a myriad of questions. The perfection of this process may yet take some time as new questions and circumstances arise. "
- A leading commercial bank
A 'Leader' in Analytics and Reporting BPS in Banking NEAT: Reporting Focus, Analytics Focus, Overall, Compliance Focus 2015
Loan Origination
Default Management

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