Commercial banking is being transformed by a wave of megatrends. The impact of new regulations (especially in the US), shifting client needs towards structured products, and digitization continue to disrupt the business. The increasing divergence between the top and bottom performers points towards one fact -- banks that adapt to the new environment can create significant value. Those banks which do not adapt, run the risk of suffering a prolonged, painful period of underperformance. There are set of enablers that banks are focusing across their operation – client segmentation and focus, building new credit capabilities and operational excellence.
With its deep domain expertise in banking industry and a strong research and analytics practice, WNS works with commercial banks and financial institutions to address the needs of their varied customer segments. With a range of Business Process Management (BPM) solutions and services for front, middle and back-office functions, we enable clients to achieve cost leadership, mitigate risks and transform processes into being efficient.