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Balancing AI Automation with Human Intuition in Shipping

May 14, 2026

Speaker/s

Jaison Augustine

Business Unit Head for Shipping & Logistics Vertical, WNS, part of Capgemini

Key Points

As global shipping and logistics operations grow more complex, organizations are looking beyond traditional automation toward AI-powered, intelligent operations. The future lies in combining Agentic AI, predictive intelligence and human expertise to create faster, smarter and more resilient supply chains.

Join WNS and industry leaders on Wednesday, May 20, 2026 at 8:30 PM – 9:30 PM GMT+5:30 for an engaging discussion on how enterprises can balance AI-driven automation with human intuition to improve operational agility, decision-making and customer outcomes across the logistics ecosystem.

Key Discussion Areas

  • The rise of Agentic AI in shipping and logistics
  • Balancing automation with human-led decision-making
  • Improving operational efficiency through predictive intelligence
  • Managing disruptions with smarter, AI-enabled workflows
  • Building resilient and future-ready logistics operations

Why Attend

Gain practical insights into how leading organizations are moving from fragmented automation to intelligent operations powered by AI and human collaboration. Discover strategies to enhance agility, optimize workflows and drive smarter business decisions on a scale.

Who Should Attend

  • Shipping & Logistics Leaders
  • Supply Chain Executives
  • Operations & Transformation Leaders
  • AI & Automation Decision-Makers
  • Digital & Technology Leaders

Speakers

  • Jaison Augustine, Business Unit Head for Shipping & Logistics Vertical, WNS, part of Capgemini
  • Thomas Bagge , Chief Executive Officer, Digital Container Shipping Association (DCSA)
  • Tom Schmitt , Chief Executive Officer, Radial (becoming Paxon)
  • Ariane Herrera, Senior Associate Editor, Special Projects, Journal of Commerce by S&P Global