The Transformative Impact of AI on Business: Insights from our CEO

Key Points

Artificial Intelligence (AI) is transforming the business landscape by driving efficiency and innovation. At its most basic, AI automates routine tasks to streamline operations, reduce costs and allow companies to focus on strategic initiatives. Coupled with other technologies, AI becomes a force multiplier, enhancing predictive analytics, risk management, talent management and customer service. As a result, sectors from finance and insurance to healthcare, retail, logistics and many others are keen to harness AI's power. However, successful adoption poses numerous challenges.

In conversation at the London Tech Week, Keshav R. Murugesh, Group CEO of WNS, explores AI's immense untapped potential and ways to overcome its challenges. Watch the video to understand vital issues such as:

• How crucial is AI adoption and digital transformation for modern businesses?
• How are CEOs addressing job security concerns?
• What do most businesses seek from AI?
• How is AI expected to transform business operations?
• What will public-private sector collaboration lead to? Will AI be heavily legislated?
• What is India’s potential in advancing AI?
• Which countries are investing heavily in AI?
• How should young people be educated in the age of ChatGPT?