Key Points

Gen AI is not merely another technological trend; it's a cultural wave sweeping across organizations. The Gen AI journey is not just about doing things more efficiently; it is about re-imagining what is possible and charting a course toward sustainable success.

HFS Research, in partnership with WNS, brings you Enterprise Voices on Gen AI: A series of conversations with business leaders to understand their enthusiasm and concerns as they grapple with the arrival of Gen AI.

Nigel Watson, CIO, Northumbrian Water Group, highlights enterprise readiness “must-haves” for the successful adoption of Gen AI and exciting use cases leveraging the groundbreaking technology.