WNS Recognized as a ‘Leader’ in Finance and Accounting by ISG for the Third Consecutive Year

Read | Sep 17, 2024

Download Report

AUTHOR(s)

Gaurang Pagdi

Lead Analyst, ISG

Sneha Jayanth

Senior Research Analyst, ISG

Key Points

ISG has recognized WNS as a ‘Leader’ in its Provider Lens™ for Finance and Accounting Outsourcing (FAO) Services 2024. This marks the third consecutive year WNS has been recognized in the report. The recognition is for all four quadrants – Procure-to-Pay (P2P), Order-to-Cash (O2C), Record-to-Report (R2R), and Financial Planning and Analysis (FP&A). ISG’s ranking underscores WNS’ innovative and holistic product and service offering, customer-oriented approach and established market leadership.

WNS’ Finance and Accounting (F&A) services have contributed to transforming operations from source to pay and delivered comprehensive reporting and data-driven intelligence. With rich domain expertise and cutting-edge technologies, including Artificial Intelligence (AI), Generative AI and hyperautomation, WNS enables CFO offices worldwide to create future-ready finance functions and stay aligned with organizational goals.

In the P2P quadrant, WNS stands out for its technology-agnostic services that optimize investments and drive efficiencies through advanced analytics and AI-driven platforms. The company’s emphasis on workforce upskilling to accelerate digital transformation is highlighted as a critical enabler in addressing clients’ evolving needs in a dynamic landscape. In conjunction with the Financial Intelligence-in-a-Box (FIAB) suite of solutions, these services maximize value across the procurement lifecycle.

WNS’ O2C solution, Quote-to-Sustain, blends industry experience with advanced data, analytics and automation to connect processes and create a seamless end-to-end revenue cycle. Quote-to-Sustain has a proven track record across sectors, including airline, insurance, manufacturing, retail and CPG. ISG highlights WNS’ suite of proprietary solutions as strengths, including CollecTRAC, a plug-and-play solution that leverages AI to improve aging debt, reduce the turnaround time to resolve customer disputes and respond to queries.

With proficient R2R services underpinned by advanced analytics, digital capabilities and frameworks, organizations garner superior outcomes, including optimized financial closures. ISG recognizes WNS’ ability to deliver excellence to enterprises with comprehensive R2R services, leveraging domain understanding and advanced analytics. Through digital-led transformation and robust compliance, WNS drives faster close, process efficiency and seamless accounting.

WNS offers AI-powered self-service dynamic dashboards, real-time reports and insights to empower CFO offices with intelligent FP&A. ISG highlights WNS’ key investments, such as CFO Advisory Services and FIAB, for driving overall business growth for clients.

To download the report, click here