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CPG Trends 2025: 5 Bold Shifts Re-wiring the Industry

Jun 13, 2025

AUTHOR(s)

A WNS Perspective

FAQs

1. What are the biggest CPG trends shaping the industry in 2025?

The major trends include empathetic personalization, prescriptive supply chains, AI-driven product development, consumer co-creation, and experiential packaging. These trends help brands stay competitive and consumer-centric.

2. How is AI transforming product development for CPG companies?

AI accelerates R&D using digital twins, automated formulation, and rapid prototyping. This helps companies reduce launch time, test ideas faster, and build products consumers actually want.

3. What does “prescriptive supply chain” mean for CPG brands?

It means using AI, real-time data, and predictive analytics to anticipate disruptions before they occur. This improves demand forecasting, reduces out-of-stocks, and boosts supply chain transparency.

4. Why is consumer co-creation becoming important in 2025?

Consumers want a say in what they buy. AI-powered platforms allow them to customize products, share feedback instantly, and feel involved. This builds stronger loyalty and helps brands innovate faster.

5. How does experiential packaging improve customer engagement?

Smart packaging—like QR codes, NFC, or interactive labels—gives consumers access to product stories, sustainability data, usage tips, and loyalty rewards, making the buying experience more engaging.

6. Why should CPG companies focus on personalization now?

Personalization is moving beyond basic customer segments. With AI and bioscience, brands can tailor products and experiences at an individual level, driving better satisfaction, loyalty, and repeat purchases.