The 2026 Meter to Cash Conference brings together utility leaders responsible for end to end meter to cash operations and revenue cycle performance.
The conference explores opportunities to improve performance across the customer lifecycle, including:
- Billing accuracy, rate application, and complex billing scenarios
- Payment processing, cash application, and reconciliation
- Customer operations, service requests, and dispute resolution
- Credit risk, collections strategy, and revenue recovery
- Revenue assurance, leakage detection, and audit controls
WNS at the Conference
WNS is proud to be a Featured Demonstration Session Sponsor at the 2026 Meter to Cash Conference.
We partner with leading Energy & Utilities companies to transform operations, strengthen revenue cycle performance, and deliver better customer experiences across the meter to cash journey. By combining deep industry expertise, data and analytics, and intelligent digital capabilities, WNS helps utilities improve operational efficiency and advance their transformation priorities.
Featured Demonstration
CollectOut: Smarter Collections Campaign Management for Utilities
Wednesday, October 28, 2026
Discover how WNS CollectOut helps utilities take a more intelligent and coordinated approach to collections campaign management.
Designed to support targeted customer engagement, efficient campaign execution, and improved operational visibility, CollectOut brings together data driven insights and intelligent automation to help utilities strengthen collections performance across the revenue cycle.
Join our featured demonstration to discover how CollectOut can help transform your collections strategy.
Meet the WNS Team at the Conference
Haarish Ganesh
Senior Vice President, Data & Analytics
Carlos Zapatero
SVP, Sales, Utilities, North America
Nikhil Desai
Sr. Director, Utilities, Analytics
Connect with our team to discuss your meter to cash priorities, collections strategy, and opportunities to strengthen revenue cycle performance through data, analytics, and intelligent automation.
Let's Connect at the Conference
Attending the 2026 Meter to Cash Conference?
Meet WNS to discuss your meter to cash and collections strategy, revenue cycle priorities, and opportunities to enhance operational performance through data, analytics, and intelligent automation.
Schedule a Meeting
FAQs
1. What is meter-to-cash in the utilities industry?
Meter-to-cash is the end-to-end process through which utilities manage metering, billing, payments, collections, and revenue realization. It connects customer and financial operations to help utilities manage the billing lifecycle, resolve exceptions, process payments, and improve revenue cycle performance.
2. How can utilities improve meter-to-cash performance?
Utilities can improve meter-to-cash performance by strengthening billing accuracy, streamlining payment processing, automating repetitive workflows, improving customer service, and using analytics to identify billing exceptions and collection risks. Integrated processes and performance monitoring can help identify operational inefficiencies and opportunities for revenue improvement.
3. What is intelligent collections campaign management for utilities?
Intelligent collections campaign management uses data, customer segmentation, coordinated outreach, and performance monitoring to help utilities manage collection activities more effectively. It can support targeted customer engagement, better campaign execution, and improved visibility into collections operations. WNS's CollectOut demonstration focuses on this area of utility collections management.
4. How can analytics help utilities improve revenue recovery?
Analytics can help utilities identify collection patterns, assess customer payment behavior, prioritize accounts, detect potential revenue leakage, and monitor collection outcomes. When combined with appropriate operational processes, these insights can support more informed decisions about collections strategy and revenue recovery.
5. What are the key challenges in utility meter-to-cash operations?
Common challenges include billing errors, complex rate applications, payment reconciliation, delayed collections, customer disputes, rising arrears, revenue leakage, and fragmented operational data. Addressing these challenges requires coordinated billing, payment, customer operations, and collections processes supported by appropriate technology and analytics.
6. What is WNS showcasing at the 2026 Meter to Cash Conference?
WNS is participating as a Featured Demonstration Session Sponsor at the 2026 Meter to Cash Conference. Its featured demonstration highlights CollectOut, a solution for smarter collections campaign management for utilities. The session focuses on how data-driven insights and intelligent automation can support targeted customer engagement, campaign execution, and operational visibility.
7. When and where is the 2026 Meter to Cash Conference taking place?
The 2026 Annual Utilities Meter to Cash Conference is scheduled for October 28–30, 2026, at the Hyatt Centric Downtown Nashville in Nashville, Tennessee. Visitors should refer to the official conference organizer for the latest agenda and event information.
8. How can utility companies connect with WNS about meter-to-cash transformation?
Utility companies can connect with WNS to discuss meter-to-cash transformation, billing and payment operations, intelligent collections, analytics, and revenue cycle improvement. Interested organizations can use the event page's contact CTA to arrange a discussion with the WNS Energy & Utilities team.