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Events

Energy Marketing Conference (25th Edition)

  • April 20-21, 2026

  • Houston, Texas, USA

  • MEET US AT THE EVENT

Energy & Utilities

About This Event

Topic: Energy Marketing Conference (25th Edition)

The Energy Marketing Conference (EMC) is the largest and longest-running gathering of competitive energy executives in North America. It brings together retail energy providers, utilities, marketers, and industry partners to exchange ideas, build partnerships, and shape the future of competitive energy markets.

WNS, Part of Capgemini at EMC25

WNS, Part of Capgemini is proud to participate as a Gold Sponsor at EMC25.

Visit us at Booth #23 to explore how we help retail energy providers drive efficiency, enhance customer experience, and improve revenue outcomes across the meter-to-cash lifecycle.

We will also be hosting an exclusive, invitation-only Executive Roundtable on Day 1 of the conference.

Executive Roundtable (Invite Only)

Theme:

Scaling Retail Energy Operations: Balancing Growth, Customer Experience, and Cost Efficiency

Competitive retail energy markets are becoming more complex, with rising acquisition costs, billing challenges, and evolving payment behaviors impacting margins and customer relationships.

This closed-door, peer-led discussion will bring together senior retail energy leaders to exchange perspectives on:

  • Customer acquisition, retention, and lifetime value
  • Billing transparency and dispute reduction
  • Collections and revenue protection
  • Scaling operations while managing cost to serve

How WNS Supports Retail Energy Leaders

WNS partners with leading Energy & Utilities companies to drive transformation across the customer lifecycle.

Our capabilities include:

  • Customer Experience & Contact Center Operations
  • Billing & Back-office Operations
  • Smart Collections & Revenue Recovery
  • Digital Transformation & Analytics

WNS leaders at EMC 25:

Carlos Zapatero

Carlos Zapatero
SVP, Utilities, North America
Carlos.Zapatero@wns.com

Aniket Godbole

Nikhil Desai
Sr. Director Utilities, Analytics
Nikhil.Desai@wns.com

Souparna Giri

Barath Rangadurai
VP, Client Services, Utilities, North America
barath.rangadurai@wns.com

Meet Us at EMC25

We Look Forward to Meeting You!

Please fill in the below details and your preferred time slot to meet us at the event.

Join the conversation

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Trust & Safety Summit 2026

Date

March 24-25, 2026

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CDO UK Exchange 2026

Date

March 18-19, 2026

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2026 Credit & Collections Symposium by Monticello Group

Date

March 16-18, 2026

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Shipping and Logistics

TPM 2026

Date

March 1–4, 2026

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WNS Analytics

CDAO UK 2026

Date

February 25-26, 2026

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