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Events

Travel and Leisure

WNS at the World Aviation Festival 2025

Date

October 7–9, 2025

MEET US AT THE EVENT

About This Event

Location: Lisbon, Portugal

Topic: WNS at the World Aviation Festival 2025

The World Aviation Festival brings together global leaders from aviation industry and beyond, including travel innovators to shape the future of aviation. As a proud sponsor at WAF 2025, WNS will showcase how we co-create smarter travel and hospitality businesses with our clients - blending domain, digital, and human expertise to deliver resilience and growth.

Our Focus at WAF

  • Co-creating with Clients – Partnering with leading airlines, OTAs, and TMCs to build smarter, future-ready travel ecosystems.
  • AI-powered Platforms – Proprietary solutions including WC2 (Change & Cancellation Automation), TravelBuddy, Knowra+, and COMMAI that transform customer servicing, operations, and analytics.
  • Deep Domain Excellence – Over 20 years of travel expertise driving innovation across passenger experience, airline operations, and travel distribution.
  • Human Ingenuity – Contextual expertise from our teams, ensuring solutions are designed to deliver measurable business impact.

Spotlight Solutions

  • WNS Change & Cancellation Solution (WC2)
    End-to-end automation that simplifies airline ticket servicing, streamlines disruption handling, and enhances traveler satisfaction.
  • WNS Corporate Travel Management Solution
    AI-powered platform that elevates business travel through proactive updates, self-service, and personalized traveler interactions.
  • WNS Agent Decision Support Platform (Knowra+)
    Knowledge automation for contact centers, enabling faster resolutions, reduced AHT, and superior customer experience.
  • WNS Conversational AI Solution (COMMAI)
    Conversational AI that powers seamless travel bookings, servicing, and post-booking support at scale.

Join Our Panel at WAF 2025

Panel: How can airlines accelerate digital adoption to meet passenger expectations?

📅 Date & Time: October 8, 2025 | 3:00 PM – 3:45 PM

📍Location: Customer Experience / Track 2 / Pavilion 1

About the Session

This interactive panel will explore how AI-powered insights are transforming the aviation industry — from driving tailored offers and targeted advertising to enabling next-gen passenger engagement. The discussion will move beyond AI hype, focusing on practical applications that airlines are using today to deliver value, efficiency, and personalization at scale.

Panelists:

  • Quincy Hunte, Qatar Airways
  • Brit Haarmans, TUI
  • Vijay Dheap, RozieAI
  • Jerry Angrave, Empathyce
  • Jitender Mohan, WNS Global Services UK Ltd

Key Themes:

  • Leveraging AI/ML for smarter passenger engagement
  • Practical adoption strategies for digital acceleration
  • Enhancing customer experience through tailored offers and disruption management
  • Creating future-ready airline operations with technology

Why Meet WNS at WAF?

WNS empowers travel and hospitality businesses to scale effortlessly, adapt swiftly, innovate continuously, and lead resiliently. By blending AI-powered platforms with deep domain excellence and human ingenuity, we help clients navigate current complexities and become future-ready with confidence.

The outcome: Simplified operations, stronger risk oversight, accelerated digital initiatives, and experiences that drive market distinctiveness.

Meet Us at Booth #1-172

  • See demos of our platforms – WC2, TravelBuddy, Knowra+, COMMAI
  • Connect with aviation experts and industry leaders
  • Discover how WNS helps you Co-create Smarter Travel and Hospitality Businesses

Book a Meeting

Secure your slot with our team at WAF 2025 and explore how WNS can help you outsmart the future of aviation.

Join the conversation

Past Events

Analytics

The MachineCon USA 2025

Date

July 25, 2025

Explore More
Travel and Leisure

WNS at GBTA Convention 2025

Date

July 21-23, 2025

Explore More
Analytics

CDOIQ Symposium 2025

Date

July 15-17, 2025

Explore More
Shipping and Logistics

WNS at DCSA+ Day 2025

Date

June 18, 2025

Explore More
Utilities and Energy

APPA National Conference 2025

Date

June 08 - 11, 2025

Explore More
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