You can find out more about which cookies we are using or switch them off in settings.
Cookies are small, simple text files which your computer, tablet or mobile phone receives when you visit a website. There are various kinds of cookies: from basic to advanced that makes the website more personal and advanced cookies make it easier to use a website. Choose your own level of cookies. The higher the level, the easier you will find the website to use.
Learn more about cookies
Get the latest from WNS in your mailbox
Shipping & Logistics (S&L) companies are in the midst of an unprecedented change as digitization rapidly gains ground in the industry. While carriers have invested in digitizing various areas of the supply chain, some gaps remain. The processing of Bill of Lading (BoL) is still a labour-intensive, time-consuming and paper-based process.
The completely manual, repetitive and error-prone BoL process results in numerous challenges:
WNS Malkom, a proprietary platform underpinned by artificial intelligence and machine learning, addresses these challenges by automating the end-to-end BoL processing. The platform enables instant data capture through an intuitive mobile app with the highest levels of accuracy. Its artificial intelligence layer continuously reviews earlier shipments and records every user-made change to learn which elements are critical to create an accurate invoice. Additionally, an embedded business rules validation engine consistently ensures that the correct information is included in the BoL.
We combine deep industry insights with an understanding of the unique needs of the LTL, Freight and Transportation industry to offer industry best practices and expertise to our clients, thus accelerating their transformation journeys
We address our clients’ challenges by working as an extension of their enterprise to co-create solutions that deliver significant bottom-line impact to their businesses
The solution embeds intelligent data extraction and contextualization, machine learning and a fully configurable workflow inside a scalable serverless architecture on the Cloud with an ability to seamlessly integrate with the client’s existing technology landscape
The Client: A Leading Global LTL Carrier
85% of billing documents being digitized with ~40,000 documents processed per day
40% cost reduction and 50% reduction in manual labour
25% reduction in invoicing errors from incorrect billing captures
Achieved 99% billing accuracy and 80% productivity increase
Ability to scale up/down thousands of documents automatically and at a short notice
Improved route planning due to early visibility of demand